Supply Chain Business Partner, Online Revenue

Mamaearth; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Mamaearth is seeking an experienced Demand Planning and Supply Chain professional to own forecasting for online channels and to design an efficient regional QC network. You will build launch forecasts, allocate stock by channel, and monitor sell-through to minimize lost sales and dead stock.

You will also design reconciliation processes with partners, manage inventory accuracy, and collaborate with finance to close recon items on schedule, ensuring timely and accurate financial settlements.

Qualifications

• Experience in supply chain distribution and demand planning.
• Brand-side QC experience with regional or city-level QC.
• Proficiency with Excel/Google Sheets; SQL and BI tools.
• Experience partnering with e-commerce and QC teams on POs, fill rates and inventory.

Responsibilities

• Demand forecasting across all online channels.
• Get Honasa ready for a regional QC supply chain.
• Demand planning for all new product launches (NPDs).
• Clean inventory reconciliation with every partner.
• Program-manage financial reconciliation for the Online Revenue team.
• Build repeatable processes, owners and timelines with finance and partner teams.
• Track open items, elevate blockers, and report recon status to leadership.

Skills

Excel/Sheets

SQL

BI tools

Tools

Power BI

Tableau

Looker

Job description

Role & responsibilities

1. Demand forecasting across all online channels

• Own the SKU channel location demand forecast for every e-commerce and quick-commerce partner, and scale it as new partners are added.
• Build forecasts that account for platform events, promotions, pricing changes, seasonality and channel-specific ordering behaviour (PO-based vs. marketplace vs. dark-store replenishment).
• Track forecast accuracy and bias every cycle, explain misses, and improve the model over time.
• Translate forecasts into supply plans and run the online inputs into the monthly S&OP process.

2. Get Honasa ready for a regional QC supply chain

• Design the most efficient regional network for quick commerce: which cities and clusters to serve from where, how many nodes, and how they connect to partner warehouses and dark stores.
• Build the cost case for each option: freight, warehousing, handling, inventory carrying cost and the impact on fill rates and lead times.
• Identify what can go wrong (stock fragmentation, slow-moving inventory in regional nodes, shelf-life risk, partner capacity, appointment delays) and plan mitigations.
• Define the readiness checklist across systems, people, 3PL/warehouse partners, inventory norms and partner integrations, and drive it to completion.

3. Demand planning for all new product launches (NPDs)

• Own launch forecasts for every NPD across online channels, category benchmarks and channel plans.
• Set initial stock allocation by channel and location and plan the replenishment ramp after launch.
• Track early sell-through and correct plans quickly to cut both lost sales and dead stock.

4. Clean inventory reconciliation with every partner

• Design reconciliation processes with each partner covering inbound, GRN, damages, returns, shrinkage and claims.
• Set a regular recon cadence and close open gaps with partner teams.
• Build dashboards and controls so inventory mismatches are caught early and resolved within agreed timelines.

Additional -

• Program-manage financial reconciliation for the Online Revenue team: partner settlements, receivables, claims, deductions and margin/scheme reconciliations.
• Build repeatable processes, owners and timelines with finance and partner teams so recons close on schedule.
• Track open items, elevate blockers, and report recon status to leadership.

Preferred candidate profile

• Experience: minimum 67 years in supply chain distribution planning and demand planning.
• Brand-side QC experience: must have worked at a brand (not only a platform or 3PL) and directly managed the quick-commerce supply chain, ideally including regional or city-level supply for QC.
• Strong analytics: very sharp with data. Advanced Excel/Google Sheets is a given; comfort with SQL and BI tools (Power BI, Tableau or Looker) is expected.
• Partner management: experience working directly with e-commerce and QC partner teams on POs, fill rates, inventory and claims.
• Ownership: able to take ambiguous problems, structure them, and drive them to closure across multiple teams.