Success Guide - Informatica Product experience mandatory

ZebLearn India; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Salesforce in Bengaluru seeks a Success Guide holder with Informatica expertise to help customers adopt Informatica-powered data management and integration solutions. You will deliver coaching sessions and engagements, offering prescriptive recommendations and technical guidance to boost product adoption.

The role requires post-sale SaaS experience, strong data governance knowledge, and excellent communication in a fast-paced global environment.

Qualifications

• 3–5 years of post-sale experience in enterprise SaaS or data management.
• Strong understanding of data integration and governance.
• Hands-on knowledge of Informatica products (IICS, PowerCenter, MDM, Data Quality) preferred.
• Excellent presentation and communication skills; comfortable in a fast-paced global environment.
• Any graduate or postgraduate degree acceptable.

Responsibilities

• Deliver 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements.
• Provide prescriptive recommendations and best practices to improve adoption.
• Offer technical advice for Informatica Cloud Data Integration, Cloud Data Quality, Cloud Data Governance, and MDM SaaS.
• Partner with Account Executives and Support teams to enable customer success.
• Leverage AI-assisted tools and automation to deliver scalable recommendations.

Skills

Presentation

Communication

Consultative Support

Coaching

Customer Success

Education

Bachelor's or Master's degree

Tools

IICS

PowerCenter

MDM

Data Quality

Cloud Data Integration

Cloud Data Governance

Cloud Data Quality

Job description

# Success Guide - Informatica Product experience mandatorySalesforceBengaluruExperience3-5 yearsSalaryNot DisclosedLocationBengaluruJob Typefull timeSkills:InformaticaIICSPowerCenterMDMData QualityCloud Data IntegrationCloud Data QualityCloud Data GovernanceData ManagementData IntegrationData ArchitectureETLData GovernanceAIAutomationData QualityData WarehousingSaaSEnterprise ArchitectureMDM SaaSCustomer SuccessConsultative SupportCoachingPresentationCommunicationFrenchSpanishJob DescriptionThis Success Guide role at Salesforce focuses on helping customers grow value and improve adoption of Informatica-powered data management and integration solutions. You will provide proactive and reactive architecture, product, and industry expertise to enable customers to successfully adopt Informatica products. Daily responsibilities include delivering 1:1 Expert Coaching Sessions and Ad-Hoc Success Engagements, providing prescriptive recommendations, best practices, and technical advice for improving adoption. You will become an expert in Informatica products including Cloud Data Integration, Cloud Data Quality, Cloud Data Governance, and MDM SaaS. Leveraging AI-assisted tools and automation, you will deliver timely, scalable recommendations and help customers realize value from AI-powered Informatica capabilities. The role involves partnering with Account Executives and Support teams to make customers successful.RequirementsThe ideal candidate must have 3-5 years of post-sale experience in enterprise SaaS or data management with solid understanding of data integration, data governance, and enterprise data architecture concepts. Hands-on knowledge of Informatica products (IICS, PowerCenter, MDM, Data Quality) is strongly preferred. Ability to navigate complex customer requests, excellent presentation and communication skills, and comfort working in a fast-paced global environment are required. Any graduate or postgraduate degree is acceptable.