Subject Matter Expert, MMPT

Amazon Jobs; Chennai District; On-site; INR 6,00,000 - 10,00,000; Full time

Job summary

A leading technology company in Chennai is looking for a Subject Matter Expert to ensure quality assurance through manual testing and bug triaging. The ideal candidate will have a degree in computer science and experience in QA engineering. Responsibilities include executing test cases, providing support to device associates, and suggesting improvements in processes. This position offers the chance to work in an inclusive culture that prioritizes customer experience.

Qualifications

• 1+ years of quality assurance engineering experience, or equivalent.
• Strong knowledge of QA methodology and tools.
• Ability to understand technical specifications.

Responsibilities

• Perform test case execution and report bugs accurately.
• Provide floor support to Device Associates during execution.
• Triage bugs created by the Device Associates.
• Identify training needs and simplify work instructions.

Skills

QA methodology

Bug identification

Test case execution

Communication

Education

Bachelor's degree in computer science or equivalent

Master's degree in computer science or equivalent

Job description

Subject Matter Expert at Amazon work on manual testing for the applications and product at the user level. They will perform audit on the work done by the Device Associates. SMEs also triage the bugs created by the DA team.

Key Job Responsibilities

• Perform test case execution and report bugs accurately
• Provide floor support to DAs on clarifying their queries during execution
• Can deal with ambiguity in the system, has clear understanding of product/Project and is less dependent on work instructions
• Come up with creative ways to reduce ambiguity by identifying training needs, work instruction simplification etc.
• Involved in creating test data and test execution in a timely, clear and concise manner
• Take part in Adhoc testing like Exploratory testing, Bug Bashes and find customer centric bugs
• Give feedback on coverage, quality of test instructions, automation needs to the QA team

Requirements

• Bachelor's degree, or Master's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
• 1+ years of quality assurance engineering experience, or Bachelor's degree in computer science or equivalent
• Knowledge of QA methodology and tools, with demonstrated experience in an QAE role
• Experience understanding product and technical requirements and interfacing with Product/Technology teams
• BE, BTech, BS in Computer Science, Master of computer Applications (MCA), MSc Information Technology (IT)
• Minimal relevant QA experience
• Strong knowledge of QA methodology
• Ability to understand technical specifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.