Subject Matter Expert

First American (India); Salem; On-site; INR 800,000 - 1,400,000; Full time

Job summary

First American (India) is seeking a Subject Matter Expert (SME) in title search to act as the knowledge anchor and support strategic direction. The SME will guide teams on domain practices and the post-production workflow.

You will train freshers, drive process improvements, and ensure compliance with legal and contractual requirements across scanning, imaging, and assembly stages. Strong tool experience is required.

Qualifications

• Minimum of 13 years of formal education - Graduate.
• Professional work experience of 2 to 5 years.

Responsibilities

• Guide teams on the title insurance domain and post-production processes.
• Suggest enhancements to tools and provide training for freshers.
• Ensure compliance with legal and contractual obligations in document extraction and storage.

Skills

Domain knowledge

Team guidance

Process improvement

Training freshers

Decision making

Education

Graduate

Tools

FAST

Eagle Pro

ArcGIS

Deed Plotter

Data Tree

RDRI

Job description

Job Description:

Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First Americans business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst Indias Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India. First American Title through Production Services helps homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals close transactions.

Job Summary

A subject matter expert (SME) is the definitive source of knowledge, technique, or expertise in a specific subject area, such as Title Search. The SME functions as the organizational ambassador for his knowledge area, and he applies his expertise to support an organization's vision and strategic direction.

Competencies:

• Key players in the title insurance industry and their approaches Guiding teams on the nature of the domain and providing domain insights related to the day to day work of the Post-Production process
• Guiding teams on the working of the product and optimal usage of them. Resolving problems and identifying opportunities for improvement on usage of these products
• Suggesting enhancements to these tools to improve the existing process. Conducting trainings on usage of these tools and applications for freshers. Applying and adapting best practices across industries
• State specific procedures to ensure compliance to the legal and contractual obligations- Extracting and scanning documents in the Title reports into the document repository
• Suggesting new processes and guidelines to be followed in the Assembly & Imaging process
• Guiding teams on the end to end scanning process
• Taking decisions on complex scanning documents and historical documents
• Different types of maps provided for the city and/ or county for recording of the property. Rules and regulations of each state to understand the mapping difference
• Expert knowledge of different types of legal description. Interpreting complex and large legal descriptions and using it to create the various maps such as Location Maps, Plotted Easements Map
• Identifying and applying keyboard functions for both alpha or numeric keyboard functions-keyboard shortcuts technique to complete tasks- speed and accuracy in accordance with work requirements

Technical Skills:

• FAST, Eagle Pro, Eagle Search Product, ArcGis/ICO Maps and Deed Plotter, etc.
• Data Tree, Data Trace, RDRI, Title Scan, etc.

Educational Qualification and Experience:

Minimum of 13 years of formal education - Graduate

Professional work experience of 2 to 5 years

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.