Style Associate - RMZ Mall - Bangalore

Kushals Fashion Jewellery; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Kushals Fashion Jewellery in Bengaluru invites applications for a Style Associate. The role centers on delivering exceptional customer experiences, driving sales, and ensuring smooth store operations. You will understand customer needs, showcase jewelry, and stay updated with new collections.

The position requires 18–28-year-olds with 2 years retail exposure, strong communication, grooming, and a flexible shift availability, including weekends and evenings.

Qualifications

• Graduate / HSC (Freshers) / SSC with 2 years of retail experience.
• Must be above 18 years and below 28 years.
• Good communication and interpersonal skills.
• Ability to learn quickly.
• Positive and enthusiastic attitude.
• Excellent presentation and grooming standards.
• Flexibility to work varied shifts including weekends and evenings.

Responsibilities

• Understand customer needs and recommend suitable jewelry pieces.
• Address customer queries effectively and elevate complex issues when required.
• Demonstrate knowledge of product categories, features, benefits, and competitive positioning.
• Communicate product value effectively to customers; support store targets.
• Stay updated with latest collections and promotions.
• Adapt to varying shift timings and store requirements; may transfer within cluster area.
• Exhibit punctuality and readiness to take on additional responsibilities.
• Assist in processing store deliveries, online orders, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting and adheres to SOPs.
• Support theft prevention by maintaining vigilance.
• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player.
• Display sensitivity when addressing customer concerns; use sound judgment in challenging situations.

Skills

Customer service

Sales

Communication

Teamwork

Visual merchandising

Punctuality

Education

Graduate / HSC / SSC

Job description

Job Description

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key

Responsibilitie

s

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.

• Address customer queries effectively and elevate complex issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.

• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)