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kushals.com in Bengaluru is seeking a customer‑facing Retail Associate to understand customer needs and recommend jewelry pieces. You will stay updated on new collections, handle queries, and help the store reach its sales targets.
2 years of retail experience or a graduate with similar exposure is required. Proficiency in POS and cash handling, basic MS Office, and strong presentation skills are essential.
Bangalore South, India | Posted on 10/28/2026
Understand customer needs and recommend suitable jewelry pieces.
Handle customer queries effectively and escalation complex issues.
Demonstrate strong product knowledge, including features and benefits.
Communicate product value and support store sales targets.
Stay updated on new collections and promotions.
Adapt to shift timings, store requirements, and transfers within the cluster.
Maintain punctuality and take on additional responsibilities as needed.
Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
Ensure the store is clean, presentable, and visually appealing.
Follow SOPs, policies, and theft- prevention protocols.
Work collaboratively with the team to ensure smooth operations.
Show sensitivity while addressing customer concerns and use good judgment in difficult situations.