Style Associate - Inorbit Mall - Vizag

Kushals Fashion Jewellery; Visakhapatnam District; On-site; INR 180,000 - 240,000; Full time

Job summary

Kushals Fashion Jewellery in Visakhapatnam is looking for a Style Associate to be the face of the brand, deliver excellent customer service, assist in driving sales, and ensure smooth store operations.

You will understand customer needs, demonstrate product knowledge, keep up with new collections and promotions, and work flexibly including weekends and evenings to meet store targets.

Qualifications

• Fresh graduates with 2 years of experience in retail are eligible.
• Good communication and interpersonal skills are essential.
• Ability to learn quickly and maintain a positive attitude.

Responsibilities

• Understand customer needs and recommend jewelry pieces.
• Demonstrate product knowledge and communicate value to customers.
• Support store in achieving targets and stay updated with collections.
• Adapt to varying shift timings and transfers within the cluster area.
• Assist in stock replenishment, deliveries, online orders, and merchandising.
• Keep the store presentable, clean, and adhere to SOPs.
• Collaborate with team to ensure smooth store operations.
• Handle customer concerns with sensitivity and good judgment.

Skills

Customer focus

Communication

Interpersonal skills

Flexibility

Education

Graduate / HSC / SSC

Job description

Job Description:

Job Title : Style Associate

Department : Retail Stores

Reports To : Store Manager

Role Summary : The Style Associate represents the face of the brand, delivering exceptional customer experiences, assisting in driving sales, and ensuring smooth store operations through customer focus, sales expertise, flexibility, and teamwork.

Key Responsibilities

Customer Focus

• Understand customer needs and preferences to recommend suitable jewelry pieces.
• Address customer queries effectively and escalates complex issues when required.

Sales Mastery

• Demonstrate knowledge of product categories, including features, benefits, and competitive positioning.
• Communicate product value effectively to customers.
• Support the store in achieving store targets.
• Stay updated with the latest collections, and promotions.

Flexibility and Change Management

• Adapt to varying shift timings and store requirements.
• Be open to transfers within the cluster area as per business needs.
• Exhibit punctuality and readiness to take on additional responsibilities when needed.

Store Operations Excellence

• Assist the Senior style associate in processing store deliveries, online order processing, and packaging.
• Assist in stock replenishment and visual merchandising.
• Ensure the store looks presentable, inviting, and adheres to cleanliness standards.
• Support theft prevention by maintaining vigilance and following protocols.
• Follow all company policies, work processes and store standard operating procedures (SOPs).

Collaboration

• Collaborate with team members to ensure smooth store operations.
• Work as a cohesive team player, contributing to group success.

Decision-Making and Sensitivity

• Display sensibility and sensitivity when addressing customer concerns.
• Use sound judgment in handling challenging situations while maintaining brand standards.

Candidate Requirement

• Graduate / HSC (Freshers) / SSC qualification with 2 years of experience in retail.
• Must be above 18 years of age and below 28 years of age
• Good communication and interpersonal skills
• Ability to learn quickly
• Positive and enthusiastic attitude
• Excellent presentation and grooming standards
• Flexibility and adaptability to work varied shifts (including weekends and evenings)