Student Counsellor

Wings Institute for Air Hostess and Hotel Management Training; Vadodara; On-site; INR 167,000 - 223,000; Full time

Job summary

Wings Institute for Air Hostess and Hotel Management Training at the Alkapuri campus in Vadodara is seeking a Student Counsellor to guide prospective students and parents through course selection and admission. You will handle enquiries in English, Hindi and Gujarati, and work 10 AM to 7 PM with one weekly off.

Responsibilities include counselling on aviation, hospitality, culinary, travel and airport-management programs, explaining fees and EMI options, meeting parents, following up on

Qualifications

• Career and course counselling required.
• Excellent parent and student communication.
• Follow-up on enquiries and maintain accurate records.

Responsibilities

• Counsel walk-in, phone and online enquiries on aviation, hospitality, culinary, travel and airport-management courses.
• Explain eligibility, fees, EMI and scholarship options honestly, including when a course is the wrong fit.
• Meet parents and answer questions about safety, placement and career outcomes, in Gujarati when comfortable.
• Follow up on enquiries and maintain records of every conversation.
• Support open days, workshops and campus events.

Skills

Career and course counselling

Parent and student communication

Enquiry follow-up and record keeping

Admission-target ownership

Bilingual: English/Hindi/Gujarati

Education

Any graduate degree

Job description

A Student Counsellor at Wings Institute guides prospective students and their parents through course selection and admission at the Alkapuri campus in Vadodara. The role is counselling and follow-up, in English, Hindi and Gujarati, 10 AM to 7 PM with one weekly off.

What you will do

• Counsel walk-in, phone and online enquiries on aviation, hospitality, culinary, travel and airport-management courses
• Explain eligibility, fees, EMI and scholarship options honestly, including when a course is the wrong fit
• Meet parents and answer their questions about safety, placement and career outcomes, in Gujarati where that is what they are comfortable with
• Follow up on enquiries and maintain accurate records of every conversation
• Support open days, workshops and campus events

Who we are looking for

• Any graduate degree
• One to three years in education counselling, admissions, ed-tech or a comparable customer-facing role
• Fluency in English, Hindi and Gujarati is a genuine hard requirement for this role
• Freshers with exceptional communication are considered - Wings does hire freshers into counselling

Skills

• Career and course counselling
• Parent and student communication
• Enquiry follow-up and record keeping
• Admission-target ownership
• Able to teach and counsel in English, Hindi and Gujarati

What the job offers

• Fixed 10 AM to 7 PM hours, Monday to Saturday, with one weekly off - no rosters, no night shifts
• One central campus at Alkapuri, Vadodara - no travelling between branches
• Teach inside real training facilities: a 24-seat Airbus A330 mock cabin, a commercial kitchen lab, a fine-dine mock restaurant, a front-desk PMS lab and a grooming studio
• A 17-year-old institute (parent EEC-Enbee since 1997) with around 500 students a year
• All major public holidays

Terms

Full-time. 10:00 AM to 7:00 PM, Monday to Saturday, with one weekly off. Experience: 1-3 years. Qualification: Any graduate degree. Monthly salary: ₹15,000 - ₹20,000 / month. Performance incentives on admissions, paid over and above the fixed monthly salary.

Where the job is

The campus is on the 2nd floor of RG Square 14, Nutan Bharat Society, Alkapuri, Vadodara - about 4 km from Vadodara Junction and about 8 km from Vadodara airport (BDQ). Candidates commute daily from Alkapuri, Fatehgunj, Manjalpur, Gotri, Karelibaug, Race Course, and from Sayajigunj, Akota, Subhanpura, Sama, Waghodia Road, Atladara, Vasna-Bhayli, Tandalja, Nizampura, Harni Road, Makarpura, Maneja. This is a Vadodara-based role: candidates from Anand 45 km, Nadiad 55 km, Godhra 70 km, Bharuch 75 km, Ankleshwar 90 km commute in daily along the highway and rail corridors. Ahmedabad 110 km, Gandhinagar 130 km, Surat 165 km are not daily-commute distances, so the role suits candidates already in Vadodara or relocating to it.

Working at Wings Institute

Wings Institute is a single-campus institute in Alkapuri, Vadodara, teaching around 500 students a year since 2008. Faculty, trainers and counsellors all work on one floor rather than across branches, on fixed hours with no rosters. We hire men and women on the same terms, considered on merit against the role requirements listed above.