Strategy Planning Strategic Advisor

NTT DATA BUSINESS SOLUTIONS; Chennai District; On-site; INR 4,000,000 - 12,000,000; Full time

Job summary

NTT DATA BUSINESS SOLUTIONS in Chennai seeks a Director of Business Analysis to shape strategy for Delivery Analytics, drive client value, and lead a high‑performance team. You will define vision, champion innovation, and build scalable analytics capabilities across key accounts.

This role emphasizes leadership, client relationships, talent development, and operational excellence, guiding project delivery and pushing advanced analytics to inform strategic decisions.

Qualifications

• Masters degree or higher in Business, IT, Management or a related field.
• 15+ years of experience in leadership roles within data analytics.
• Strong knowledge of analytics methodologies and technology trends.
• Exceptional communication, negotiation, and interpersonal skills with clients and stakeholders.
• Proven ability to drive innovation and deliver results in fast-paced environments.

Responsibilities

• Define and implement the strategic vision for the Delivery Analytics team.
• Oversee management of key client accounts and strategic partnerships.
• Lead, mentor, and expand the Business Analysis team.
• Drive operational excellence and implement advanced analytics projects.
• Identify and pursue new business opportunities and cross-sell services.
• Monitor performance metrics and use predictive analytics to inform decisions.
• Represent Delivery Analytics in industry forums and conferences.

Skills

Leadership

Client management

Team development

Operational excellence

Business analytics

Data modeling

Industry thought leadership

Education

Masters degree in Business/IT/Management

Job description

As the Director of Business Analysis

you will play a critical role in shaping the strategic direction of our Delivery Analytics services, ensuring the delivery of top-tier service to our clients, and driving the growth and efficiency of our operations. Your leadership will be instrumental in nurturing a culture of excellence and innovation within the team.

Key responsibilities include:

1. Strategic Leadership and Vision

• Define and implement the strategic vision for the Delivery Analytics team, aligning with overall business objectives.
• Champion innovation within the team, encouraging the adoption of new technologies and methodologies to enhance our service offerings.

2. Client Relationship and Account Management

• Oversee the management of key client accounts, ensuring the delivery of exceptional services and maintaining high levels of client satisfaction.
• Develop strategic partnerships with clients, understanding their evolving needs and how our services can support their goals.

3. Team Management and Development

• Lead, mentor, and expand the Business Analysis team, fostering a culture of continuous learning and professional growth.
• Ensure the team has the necessary resources and skills to meet client needs effectively and efficiently.

4. Operational Excellence and Innovation

• Drive operational excellence within the team, streamlining processes and leveraging technology to improve service delivery and efficiency.
• Lead the development and implementation of advanced analytics projects that contribute to strategic decision-making and client solutions.

5. Business Development and Growth

• Identify and pursue new business opportunities, expanding our service offerings within existing and new client accounts.
• Collaborate with cross-functional teams to develop integrated solutions that enhance client satisfaction and drive revenue growth.

6. Performance Management and Analytics

• Monitor and analyze team performance, client satisfaction, and service delivery metrics to identify areas for improvement.
• Implement predictive analytics and advanced data modeling techniques to inform strategic decisions and optimize service delivery.

7. Knowledge Management and Industry Leadership

• Ensure the team remains at the cutting edge of industry trends, technologies, and best practices in analytics.
• Represent Delivery Analytics in industry forums and conferences, positioning our team as a leader in the field.

Key Expectations:

• Masters degree in Business, IT, Management, or 15+ years of experience in this related field preferred.
• Process intelligence 5- 10 years of experience
• Extensive experience in leadership roles within data analytics
• Demonstrated success in strategic planning, team leadership, and client relationship management.
• In-depth knowledge of business analysis, data analytics methodologies, and technology trends.
• Exceptional communication, negotiation, and interpersonal skills to engage with clients, team members, and stakeholders at all levels.
• Proven ability to drive innovation, manage change, and deliver results in a fast-paced environment.,