Strategic Security Senior Analyst

IN10 (FCRS = IN010) Novartis Healthcare Private Limited; Hyderabad; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Novartis Healthcare Private Limited seeks a GSOC Senior Analyst to support asset monitoring, secure travel support, and emergency communications in a 24x7 rotation. The role ensures continuity of operations and compliance with ISO 27001 and EN 50518, maintaining structured documentation for audits, certifications, and after-action reviews.

Responsibilities include real-time monitoring of alarms and CCTV, incident classification and escalation, emergency notifications via Everbridge, and

Qualifications

• Strong analytical and communication skills.
• Familiarity with incident categorization frameworks, RACI matrices, and business continuity planning (BCP).
• Experience with classified information handling and multi-jurisdiction coordination may be advantageous.

Responsibilities

• Shift handover and continuity of operations with detailed documentation.
• Real-time monitoring of security alarms, CCTV feeds, GPS tracking, and field dispatches.
• Coordinate emergency notifications and crisis coordination with multi-agency stakeholders.
• Provide helpline support and maintain call handling protocols for senior associates.
• Vet travel itineraries against geopolitical/threat intelligence and advise on risk mitigation.
• Monitor high-value assets and enforce access control policies; respond to incidents.

Skills

Analytical skills

Communication skills

Adaptability

Business acumen

Critical thinking

Decision making

Negotiation

Persuasion

Relationship building

Stakeholder management

Strategic thinking

Job description

Job Description Summary The GSOC Senior Analyst also plays a key role in supporting critical asset monitoring, secure travel support, and emergency communication workflows. Operating within a 24x7 rotational shift model, the analyst ensures continuity of operations, compliance with ISO 27001 and EN 50518 standards, and maintains structured documentation to support audits, certifications, and after-action reviews.

Job Description

Major Accountabilities

• Shift Handover & Continuity of Operations Conduct comprehensive shift handovers covering VIP movements, threat intelligence updates, ongoing incidents, and system alerts. Ensure operational continuity by documenting critical incidents and preserving audit trails.
• Real-Time Monitoring & Alarm Supervision Monitor security alarms, CCTV feeds (VMS/Axis Companion), GPS tracking systems, and field team dispatches. Ensure compliance with GSOC Work Process Documents (WPDs) for incident classification, escalation, and response.
• Emergency Notifications & Crisis Coordination Coordinate time-sensitive emergency communications via approved platforms (e.g., Everbridge). Maintain accurate and auditable stakeholder distribution lists. Act as the focal point for multi-agency coordination during critical events.
• Executive Protection Helpline & Call Handling Provide 24/7 helpline support for senior associates. Maintain structured call handling protocols, access control for privileged information, and escalation logs for after-action review.
• Secure Travel Support Vet travel itineraries against geopolitical and localized threat intelligence. Provide proactive risk mitigation recommendations for high-risk travel.
• Critical Asset Security Monitoring Monitor strategic locations and high-value assets for security breaches. Enforce physical access control policies and respond to anomalies.
• Compliance & Documentation Maintain secure and accurate events and incident logs. Participate in internal audits and readiness drills to uphold ISO 27001 and EN 50518 certification standards.

Minimum Requirements

• Availability for 24x7 rotational shifts as per operational needs.
• Commitment to strict confidentiality and compliance protocols (ISO 27001 A.9 – Access Control & A.13 – Communications Security).
• Strong analytical and communication skills, especially under time-sensitive or high-pressure conditions.

Desirable Attributes

• Familiarity with incident categorization frameworks, RACI matrices, and business continuity planning (BCP).
• Experience with classified information handling, multi-jurisdiction coordination, and structured communication under stress.
• Ability to synthesize threat intelligence into actionable insights for operational and strategic decision-making.

Why Novartis?

Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions.

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Skills Desired

• Adaptability
• Business Acumen
• Critical Thinking
• Decision Making
• Negotiation
• Persuasion
• Relationship Building
• Stakeholder Management
• Strategic Thinking

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together.