Strategic Account Manager (SAM) OR Client Partner (EXP: 15+ Years)

Bilvantis; Hyderabad; Hybrid; INR 3,500,000 - 7,500,000; Full time

Job summary

Bilvantis is seeking a Client Partner to own account growth and build sustained relationships across senior client leaders and procurement. You will co-sell with Databricks and other tech alliances, manage pipelines, and lead proposals from concept to signed contract.

You will collaborate with Delivery, Pre-Sales and Solutions teams to map client needs to Bilvantis offerings, ensuring delivery health and long-term partnerships across multiple regions.

Qualifications

• 15+ years in IT services and related domains.
• 5+ years in Strategic Account Management (SAM).
• Proven track record growing named accounts year over year.
• Strong stakeholder management across executives and procurement.
• Clear business and solution sense in data, AI and cloud.

Responsibilities

• Own revenue, margin and growth targets for assigned accounts.
• Develop and run an account plan; upsell and cross-sell where possible.
• Co-sell with partners and manage pipeline and forecasts.
• Bridge client needs with Delivery, Practice, Pre-Sales and Solutions teams.
• Maintain governance cadence with executives and stakeholders.

Skills

Strategic account mgmt

Stakeholder mgmt

Relationship building

Business & solution sense

Commercial skills

Pricing & SOWs

Team collaboration

Communication

Growth mindset

Tools

Databricks ecosystem

Hyperscaler partners

Job description

About Bilvantis:

Bilvantis is a Data & AI engineering services company with teams in the US, India, the UK and the UAE. We don't work as a vendor. We work as an extension of our clients' own teams. We put our solutions and accelerators into every piece of repeatable work, and we choose to grow deep within a small set of accounts rather than spread thin across many.

Why this role exists:

At Bilvantis, growth comes from going deep in each account. The Client Partner owns that. You'll treat your accounts like a business you run: you deepen the relationships we have, open new ones, and keep finding where Bilvantis can create real value for the client. When that works, the account grows.

What you'll own:

Account growth:

• Own the revenue, margin and growth targets for your accounts, and build and run an account plan for each one.
• Find ways to upsell and cross-sell, from new projects and expanded scope to new service lines and our accelerators.
• Co-sell with partners such as Databricks and other technology alliances.
• Keep the pipeline and forecast accurate, and lead proposals from first idea through to signed contract.

Relationships:

• Build trusted relationships at several levels of the client: executive sponsors, business leaders, technology heads and procurement.
• Move beyond the people we already know and build new relationships across business units and regions.
• Hold the governance cadence: QBRs, steering committees and executive check-ins.

Mapping client needs to what Bilvantis offers:

• Know the client deeply: their business, priorities, technology landscape, budget cycles, politics and competitors.
• Know Bilvantis just as well: our solutions, accelerators, case studies and people.
• Connect the two by spotting where we can create value before the client asks, and turning that into a clear story they'll fund.

Working with internal teams:

• Act as the link between the client and the Delivery, Practice, Pre-Sales and Solutions teams.
• Take our existing solutions and people to the client, so they're positioned, staffed and land well.
• Bring client needs and feedback back to the team, and work with them to shape new solutions and offerings.
• Keep a close eye on delivery health and step in early to protect the relationship and our reputation.

What you bring:

• Prior Experience: 15+ years in IT Services, including 5+ Years in Strategic Account Management (SAM).
• Stakeholder management: you're at ease with senior client leaders, and just as good at aligning internal teams without having direct authority over them.
• Relationship building: people trust you, inside and outside the company, and you have relationships that have lasted for years to show for it.
• Business and solution sense: enough grounding in Data, AI and cloud to talk about value credibly and know when to bring in the experts.
• Teamwork: a record of winning together with delivery and pre-sales, not working around them.
• Communication: clear and persuasive in writing, in meetings and in front of executives.
• Commercial skill: confident with pricing, SOWs, rate negotiations and contract structures.
• Track record: you've grown named accounts by 50% or more year on year.

Nice to have:

• Experience in BFSI or Manufacturing.
• Exposure to the Databricks or hyperscaler partner ecosystems.
• Background at a global systems integrator or a growth-stage services firm.

How success is measured:

• Year-on-year growth in account revenue and margin.
• New logos or business units opened within existing clients.
• Number of executive relationships, and how many levels of the client they span.
• Pipeline coverage and forecast accuracy.
• Client satisfaction (CSAT/NPS) and retention.

Why join:

• A role that's yours to shape at a company that's growing fast.
• Direct access to leadership, and decisions made quickly.
• Real solutions and accelerators to take to clients, not just people to place.