Stores Sales & Operations Department Manager- Jodhpur-H&M-3-5 - TimesJobs.com

H&M; Jodhpur; On-site; INR 5,00,000 - 7,00,000; Full time

Job summary

A major global fashion retailer is seeking a full-time Department Manager for its store in Jodhpur, India. The role requires strong leadership in retail operations and a focus on enhancing customer experience. Candidates should have experience in managing teams and a deep understanding of sales dynamics. The position offers attractive benefits and a collaborative work environment.

Benefits

Health insurance

Employee discount

Work-life balance through 5-day workweek

Qualifications

• Experience in retail management and operations.
• Strong leadership skills, with a passion for coaching and developing teams.
• Expertise in sales planning, analysis, and follow-up.

Responsibilities

• Lead your team to deliver an outstanding customer experience.
• Take responsibility for analyzing sales performance and optimizing results.
• Manage team planning, scheduling, and store operations.

Skills

Retail management experience

Leadership skills

Sales planning expertise

Customer-centric mindset

Job description

Stores Sales & Operations Department Manager

As a Department Manager, you will lead and support your team, fostering an inclusive culture that promotes collaboration, growth, and an entrepreneurial spirit. You will contribute to both your own success and the company’s success by acting in line with our values.

You will:

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products.
• Take responsibility for your store and department’s strengths, analyze sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels.
• Manage team planning, scheduling, and ensure seamless opening and closing routines.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent yourself and the brand positively during all customer interactions.

Job Description

WHO YOULL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. You will help customers feel confident and express their individuality with the latest trends and timeless styles, making fashion accessible and sustainable for all.

WHO YOU ARE

We are looking for people with:

• Experience in retail management and operations.
• Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture.
• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.

And people who are

• Strong and confident leaders who inspire, coach, and develop their teams with integrity.
• Thriving in collaborative, dynamic environments, with a solution-focused mindset.
• Motivated to create great customer experiences while promoting and selling our products.
• A keen interest in fashion trends, commerciality, and competitor insights to drive sales.
• Effective communicators, creative, and curious.
• Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOULL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability.
• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years.
• We are an inclusive company where you’re encouraged to be yourself at work.
• You will have access to a large global talent community, where career growth and aspirations have no limits.
• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance and wellness for self and family.
• You’ll be able to express your personal style with our employee discount at H&M group.
• We offer 5 days of working in a week to support work-life balance.

JOIN US

Our uniqueness comes from a combination of our inclusive and collaborative culture, our strong values, and opportunities for growth. Most of all, it’s our people who make us who we are. The journey starts here. We are committed to a recruitment process that is fair, equitable, and based on competency.

This is a full-time position for our store in Jodhpur. The position reports to the Store Manager. Location: K Mall, Jodhpur, India.

• Industry: Retail, Shops, Malls (Other Retail, Shops, Malls)