Store Sales Associate

Crocs, Inc.; Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

Crocs, Inc. is hiring a Sales Associate in Mumbai to deliver exceptional, world-class service and support store goals. You will educate customers about products, participate in in-store promotions, and work across departments to ensure a smooth operation.

The role offers growth potential within a fast-paced, customer-centric retail environment, with flexibility to work evenings, weekends and holidays to meet store needs.

Qualifications

• 2–3 years of retail experience, preferably in sports/footwear.
• Must be 16 years or older.
• Flexibility to work nights, weekends, holidays, and extended hours.

Responsibilities

• Deliver outstanding service to customers using the C.H.A.R.M. service model.
• Contribute to a positive team environment and share suggestions and concerns.
• Learn and assist in departments such as consumer service, product knowledge, presentation, and stock room management.
• Support daily retail operations including POS, stock replenishment, pricing and markdowns, loyalty promotions, and store cleanliness.
• Lead by example with Store Management to improve KPIs through sales-driven techniques.
• Adhere to asset protection policies including shortage prevention, inventory control and compliance procedures.

Skills

Retail experience

Customer service

Flexible schedule

Job description

At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
  
  

What You'll Bring to the Table

• Must be 16 years or older
• Ideal candidate will have 2-3 years of retail experience, preferably in the sports and footwear industry.
• Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
• Desire to succeed in a high growth, fast-paced retail environment
  
  

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.

Job Category: Retail