Store Manager | Retail Operations | Pune | PUMA

Puma; Pune District; On-site; INR 500,000 - 700,000; Full time

Benefits offered by this job

Medical Insurance

PF Employee Discounts

Learning & Development Programs

Growth Opportunities within a Leading

Job summary

Puma is seeking Store Managers for Pune to drive sales and lead a dynamic store team. You will ensure excellent customer experiences while upholding Puma brand standards and managing daily store operations across locations in Pune. This role demands strong sales leadership and a proactive, customer-focused mindset.

Ideal candidates bring experience in apparel retail, strong communication skills, and the ability to work weekends and rotational holidays in a fast-paced, global brand environment.

Qualifications

• 3 to 8 years of experience in Retail Store Operations.
• Experience in Store Manager/Assistant Store Manager/Department Manager or Senior Retail Supervisor.
• Strong experience in sales management and team handling.
• Experience in Apparel, Footwear, Sportswear, Fashion, Lifestyle, or Specialty Retail preferred.
• Strong communication and interpersonal skills.
• Ability to drive sales performance and achieve targets.
• Good understanding of inventory management and store operations.
• Customer-focused with leadership mindset.

Responsibilities

• Drive store sales and achieve monthly business targets.
• Lead, motivate, and develop the store team to deliver exceptional customer service.
• Ensure excellent customer experience and uphold PUMA brand standards.
• Manage daily store operations including opening/closing procedures.
• Monitor inventory, stock availability, shrinkage control, and stock accuracy.
• Execute visual merchandising guidelines and maintain store presentation.
• Analyze store KPIs and implement action plans to improve performance.
• Ensure adherence to company policies, operational processes, and compliance standards.
• Handle customer escalations and resolve concerns effectively.
• Coordinate with franchise management and support functions for smooth store operations.

Skills

Sales leadership

Team management

Customer service

Inventory management

Communication

Brand standards

Job description

Join PUMA | Store Managers | Pune

Locations

• Aundh
• Punawale
• Mall of Millenium, Wakad

Role & Responsibilities

• Drive store sales and achieve monthly business targets.
• Lead, motivate, and develop the store team to deliver exceptional customer service.
• Ensure excellent customer experience and uphold PUMA brand standards.
• Manage daily store operations including opening/closing procedures.
• Monitor inventory, stock availability, shrinkage control, and stock accuracy.
• Execute visual merchandising guidelines and maintain store presentation.
• Analyze store KPIs and implement action plans to improve performance.
• Ensure adherence to company policies, operational processes, and compliance standards.
• Handle customer escalations and resolve concerns effectively.
• Coordinate with franchise management and support functions for smooth store operations.

Preferred Candidate Profile

• 3 to 8 years of experience in Retail Store Operations.
• Prior experience as Store Manager, Assistant Store Manager, Department Manager, or Senior Retail Supervisor.
• Strong experience in sales management and team handling.
• Experience in Apparel, Footwear, Sportswear, Fashion, Lifestyle, or Specialty Retail preferred.
• Strong communication and interpersonal skills.
• Ability to drive sales performance and achieve targets.
• Good understanding of inventory management and store operations.
• Customer-focused with a proactive and leadership-oriented mindset.
• Comfortable working weekends and rotational holidays as per retail requirements.

What We Offer

• Competitive Salary + Performance Incentives
• Medical Insurance
• Provident Fund (PF)Employee Discounts
• Learning & Development Programs
• Growth Opportunities within a Leading Global Sports Brand
• Dynamic & Fast-Paced Retail Environment