Store Incharge

Idam Natural Wellness; Navi Mumbai; On-site; INR 350,000 - 480,000; Full time

Job summary

Guardian Pharmacy in Navi Mumbai is seeking a Store Incharge to oversee day-to-day store operations, lead the team, manage inventory, and ensure compliant, customer-focused service. The role requires a graduate with 3+ years in retail pharmacy or related fields, with an emphasis on leadership and operational excellence.

Immediate joiners preferred. Night shifts and rotational schedules may be required to maintain smooth store functioning.

Qualifications

• Graduate in any discipline (Mandatory).
• D.Pharm/B.Pharm qualification will be an added advantage.
• Minimum 3+ years of experience in retail pharmacy or store operations.
• Strong leadership, communication, and team management skills.
• Good understanding of inventory management, sales operations, and customer service.
• Willingness to work in rotational and Night shifts.
• Immediate joiners will be preferred.

Responsibilities

• Ensure smooth and efficient day-to-day operations of the pharmacy store.
• Maintain cleanliness, hygiene, and store presentation.
• Supervise and guide the store team to deliver customer service.
• Monitor inventory levels, stock movement, and replenishment.
• Ensure proper storage, handling, and documentation of pharmaceutical products.
• Maintain compliance with SOPs, regulatory requirements, and guidelines.
• Manage staff attendance, duty rosters, performance, and productivity.
• Prepare and maintain daily sales reports and cash reconciliation.
• Drive store sales and achieve monthly, quarterly, and annual targets.
• Analyze sales performance and implement strategies to improve revenue.
• Address customer concerns promptly and ensure a positive shopping experience.
• Coordinate with internal stakeholders to ensure seamless operations.

Education

Graduate in any discipline

D.Pharm/B.Pharm advantageous

Tools

Retail POS systems

Retail management software

Job description

Job Title: Store Incharge

Company:Guardian Pharmacy
Location:Navi Mumbai Airport
Joining:Immediate Joiners Preferred

Key Responsibilities

• Ensure smooth and efficient day-to-day operations of the pharmacy store.
• Maintain high standards of cleanliness, hygiene, and store presentation.
• Supervise and guide the store team to deliver exceptional customer service.
• Monitor inventory levels, stock movement, and replenishment to avoid stock-outs or excess inventory.
• Ensure proper storage, handling, and documentation of pharmaceutical products.
• Maintain compliance with company SOPs, regulatory requirements, and pharmacy guidelines.
• Manage staff attendance, duty rosters, performance, and productivity.
• Prepare and maintain daily sales reports, cash reconciliation, and operational records.
• Drive store sales and achieve monthly, quarterly, and annual business targets.
• Analyze sales performance and implement strategies to improve revenue and customer engagement.
• Address customer concerns promptly and ensure a positive shopping experience.
• Coordinate with internal stakeholders to ensure seamless store operations.

Eligibility Criteria

• Graduate in any discipline (Mandatory).
• D.Pharm/B.Pharm qualification will be an added advantage.
• Minimum 3+ years of experience in retail pharmacy, healthcare retail, or store operations.
• Strong leadership, communication, and team management skills.
• Good understanding of inventory management, sales operations, and customer service.
• Proficiency in basic computer applications and retail management systems.
• Willingness to work in rotational and Night shifts.
• Immediate joiners will be preferred.