Storage Systems Administration Analyst

NTT DATA North America; Bengaluru Urban; On-site; INR 1,000,000 - 1,400,000; Full time

Job summary

NTT DATA, Inc. Bengaluru is seeking a Storage Engineer with 5–6 years of enterprise storage experience to manage NetApp, Isilon, HP Primera, Nimble and Dell Unity environments.

You will configure provisioning, LUNs, host mappings, replication and data lifecycle controls, while ensuring performance and reliability. Strong communication and incident/change management skills are required to collaborate with virtualization, backup and database teams.

Qualifications

• Requires 5-6 years of relevant storage experience.
• Strong experience in managing enterprise storage systems.
• Configure, monitor, and maintain NetApp, Isilon, HP Primera, Nimble and Dell Unity storage technologies.
• Strong troubleshooting skills and ability to work independently on storage responsibilities: Dell, HP and NetApp storage.
• Perform storage provisioning, LUN creation, volume groups, and host mappings.

Responsibilities

• Monitor performance and system health via storage management consoles and CLI tools.
• Configure replication, snapshots, thin clones, and data reduction technologies.
• Apply firmware updates, drive replacements, and hardware expansions.
• Good understanding of RTO/RPO, disaster recovery, and data lifecycle management.
• Troubleshoot storage issues related to performance, replication, and access control.
• Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts.
• Collaborate with virtualization, backup, and database teams to align storage with workload requirements.
• Maintain accurate documentation of configurations, runbooks, and topology diagrams.
• Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations.
• Detail oriented, customer oriented, result delivery oriented, analytic thinking.
• Performs incident management and change management execution.
• Creates and manages capacity and trending reports of system operations.
• Good understanding on ITIL practices.
• Experience with ITSM tools such as Service Now or similar ticketing tools.

Skills

Storage engineering

Troubleshooting

Documentation

Customer service

ITIL knowledge

Tools

NetApp

Isilon

HP Primera

Nimble

Dell Unity

iSCSI/FC

Job description

• Requires 5-6 Years of relevant Storage experience
• Strong experience in managing enterprise Storage systems
• Configure, monitor, and maintain NetApp, Isilon, HP Primera, Nimble and Dell Unity Storage technologies
• Strong troubleshooting skills and ability to work independently on Storage Responsibilities: Dell, HP and NetApp Storage
• Perform storage provisioning, LUN creation, volume groups, and host mappings.
• Monitor performance and system health via Storage management consoles and CLI tools.
• Configure replication, snapshots, thin clones, and data reduction technologies.
• Apply firmware updates, drive replacements, and hardware expansions.
• Good understanding of RTO/RPO, disaster recovery, and data lifecycle management.
• Troubleshoot storage issues related to performance, replication, and access control.
• Provide SAN zoning, iSCSI/FC connectivity, and LUN masking for Linux/Windows/VMware hosts.
• Collaborate with virtualization, backup, and database teams to align storage with workload requirements.
• Maintain accurate documentation of configurations, runbooks, and topology diagrams.
• Excellent verbal and written communication skills with emphasis on customer service, including experience handling challenging situations
• Detail oriented, customer oriented, result delivery oriented, analytic thinking
• Performs incident management and change management execution.
• Creates and manages capacity and trending reports of system operations.
• Good understanding on ITIL practices
• Experience on industry leading IT Asset Management tools such as Service Now or Similar ticketing tools
• Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions.
• Works with key technical and business stakeholders to determine data and storage requirements and creates solutions to meet requirements.