State Jio Home Delivery Lead ( 84030320 )

Reliance Jio Infocomm Limited; Patna; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A leading telecommunications company is seeking a State Jio Home Delivery Lead in Patna. The role involves leading the Inside Sales team, setting sales targets, and managing customer programs. Candidates should have a minimum of 8 years of experience, an MBA or equivalent, and strong leadership skills. This position offers a unique opportunity to shape the sales strategy in a dynamic work environment.

Qualifications

• Minimum 8 years of experience in a sales role.
• Experience in managing teams and sales targets.
• Ability to collaborate with various stakeholders.

Responsibilities

• Lead the Inside Sales representatives team.
• Set and track sales targets & KPIs.
• Manage the Jio Customer Associate & Jio Home Delivery Program.
• Drive Lead Generation and Customer Retention Programs.

Skills

Strong communication skills

Team leading skills

Strong people management skills

Organizational and time-management skills

Tech Savvy

Education

MBA or equivalent

B.E. in any discipline preferred

Job description

State Jio Home Delivery Lead ( 84030320 )

Posted Date: 23 Sep 2025

Function / Business Area

• Sales and Distribution

Location

Patna

Job Responsibilities

1. Lead the Inside Sales representatives team at State.
2. Set and track sales targets & KPIs by monitoring Leads Generation, Sales volumes, Delivery Efficiency and TAT.
3. Manage the Jio Customer Associate & Jio Home Delivery Program at State and ensure high productivity.
4. Drive JCAs for Lead Generation, Customer Retention & Win-back Programs.
5. Identify and onboard Channel Partners - Ensure Partner profitability and sustained interest.
6. Collaborate with Internal and External Stakeholders for smooth operations.
7. Identify key issues and pain points of the team and support in providing resolution.
8. Ensure implementation of operational procedures on ground.
9. Review and analyze daily sales performance of the team members.
10. Coach, train, evaluate and monitor inside sales representatives' performance.
11. Responsible for implementation of various sub-programs launched by State/NHQ.

Education Requirement

MBA or equivalent (B.E. in any discipline preferred)

Experience Requirement

8 to 14 Years

Key Skills / Competencies

• Strong communication skills
• Team leading skills
• Strong people management skills (Effectively manage and motivate team members)
• Demonstrate exceptional accountability and ownership of the task assigned
• Organizational and time-management skills
• Tech Savvy