State Head-Personal Loan (Partner Business)

IDFC FIRST Bank; Ahmedabad District; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

IDFC FIRST Bank seeks a State Head – Personal Loan (Partner Business) to lead the personal loan operations across Gujarat and other states. The role emphasizes building strong dealer and OEM partnerships, driving revenue growth through partner channels, and collaborating with digital marketing, product, and analytics teams to penetrate markets.

The candidate will guide cross-sell strategies, monitor portfolio health, and mentor teams to deliver differentiated offerings while championing

Qualifications

• Graduate degree in any discipline.
• Minimum 5 years in BFSI sector.
• Strong leadership and stakeholder management.
• Strategic, digital, and partner-led growth mindset.

Responsibilities

• Lead personal loan business across the state with revenue expansion.
• Guide cross-sell distribution to hit volume targets.
• Collaborate with Digital Marketing to drive customer acquisition.
• Build and nurture partnerships with dealers, OEMs, and channel partners.
• Monitor portfolio performance and provide insights to Product and Sales teams.
• Support Product team in developing differentiated Business Loan offerings.
• Work with Analytics team to identify cross-sell opportunities.
• Foster continuous improvement through automation and digital enablement.
• Resource planning to support growth.
• Promote customer-centric approach across activities.

Skills

Leadership

Relationship building

Strategic thinking

Analytics

Decision making

Innovation

Communication

Collaboration

Education

Graduate (Full-time) – Any discipline

Job description

Job Requirements

About the Role

State Head – Personal Loan (Partner Business) is responsible for leading the personal loan business across the assigned state(s), with a focus on partner-driven channels. This role involves driving revenue growth, expanding cross-sell opportunities, and building strategic partnerships with dealers, OEMs, and other channel partners. The role also includes working closely with digital marketing, product, and analytics teams to enhance customer penetration, improve portfolio quality, and deliver differentiated offerings.

Key Responsibilities

Primary Responsibilities

• Lead the personal loan business across the state, focusing on revenue expansion per existing customer.
• Guide the distribution of cross-sell products to achieve volume targets.
• Collaborate with the Digital Marketing team to drive customer acquisition through digital channels.
• Build and nurture strategic partnerships with key dealers, OEMs, and channel/product partners to increase portfolio penetration.
• Monitor portfolio performance and provide actionable insights to the Product and Sales teams for course correction.
• Support the Product team in developing differentiated offerings in the Business Loan category to drive growth.
• Work with the Business Analytics team to identify cross-sell opportunities and improve customer engagement.

Secondary Responsibilities

• Foster a culture of continuous improvement through automation and digital enablement.
• Ensure effective resource planning and utilization to support business growth.
• Promote a customer-centric approach across all business activities.

What We Are Looking For

Education

• Graduate (Full-time) – Any discipline

Experience

• Minimum 5yrs experience in BFSI

Skills and Attributes

• Strong leadership and team management skills
• Excellent relationship-building and stakeholder management abilities
• Strategic thinking with a focus on digital and partner-led growth
• Strong analytical and decision-making capabilities
• Ability to drive innovation and customer-centric initiatives
• Effective communication and collaboration skills