Staff Observability Engineer

I00M05 Wipro GE Healthcare Private Limited; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

I00M05 Wipro GE Healthcare Private Limited is seeking a Staff Software Engineer (Observability) to define and implement the observability strategy for PCS Digital Solutions Cloud Applications. This role requires strong expertise in observability tools and practices, ensuring compliance with healthcare standards.

The ideal candidate will have 10+ years of experience in software engineering and a solid understanding of cloud-native environments. Responsibilities include mentoring engineers and leading incident analysis to improve system resilience.

Qualifications

• 10+ years of experience in software engineering, SRE, or platform engineering roles.
• 4+ years in observability solutions in cloud-native environments.
• Deep expertise in observability pillars such as metrics, logs, and traces.
• Strong programming/scripting skills in languages like Go, Python, and Bash.

Responsibilities

• Define and evolve the observability vision and roadmap for applications.
• Design standardized observability frameworks and collaborate with teams.
• Build dashboards and maintain alerts reflecting health indicators.
• Mentor engineers and promote observability-first culture.

Skills

Software engineering

SRE

Observability solutions

Cloud-native environments

Programming skills (Go, Python)

Distributed systems

Observability tools (OpenTelemetry, Grafana)

Incident response workflows

Education

Bachelor’s or master’s degree in computer science or related

Tools

Prometheus

Grafana

Datadog

Dynatrace

Job description

Job Description Summary

As a Staff Software Engineer (Observability), you will be responsible for defining and implementing the observability strategy across PCS Digital Solutions Cloud Applications.

Roles and Responsibilities

• Define and evolve the observability vision and roadmap for PCS DS applications.
• Design and implement/integrate standardized observability frameworks (metrics, logs, traces, events, profiling).
• Collaborate with platform, SRE, and product teams to instrument services using OpenTelemetry and other modern observability tooling.
• Build and maintain dashboards, alerts, and SLOs that reflect both technical and business health indicators.
• Evaluate, integrate, and optimize observability agents (e.g., Prometheus, Fluent bit, OTEL and other agents).
• Design self‑remediation solutions leveraging observability tooling.
• Implement Best Practices for using GenAI tools of Observability platforms.
• Lead/contribute to incident analysis and postmortem reviews, driving improvements in system resilience and observability coverage.
• Conduct Operational Readiness Reviews (ORRs) to validate monitoring, alerting, and rollback strategies before go‑live.
• Ensure observability practices align with healthcare compliance standards (e.g., HIPAA, GDPR, HITRUST).
• Mentor engineers and promote a culture of observability‑first development.

Required Qualifications

• Bachelor’s or master’s degree in computer science, Engineering, or a related technical field.
• 10+ years of experience in software engineering, SRE, or platform engineering roles.
• 4+ years of experience contributing to observability solutions in cloud‑native environments (Kubernetes, microservices, serverless).
• Deep expertise in observability pillars (metrics, logs, traces) and tools such as OpenTelemetry, Prometheus, Grafana, Datadog, Dynatrace, etc.
• Strong programming/scripting skills (e.g., Go, Python, Bash, Terraform).
• Experience with distributed tracing, SLO/SLI frameworks, and incident response workflows.
• Deep expertise in distributed systems, microservices, and cloud platforms (AWS, Azure, GCP).
• Experience with AI‑powered anomaly detection, automated incident response, and cost optimization for observability at scale.
• Familiarity with SRE practices, chaos engineering.
• Excellent communication and collaboration skills.

Desired Characteristics

• Experience in healthcare or regulated industries.
• Knowledge of data privacy and compliance (HIPAA, HITRUST).
• Experience with cost optimization and telemetry data governance.
• Contributions to open‑source observability projects.

Relocation Assistance Provided: No