AWS Observability Engineer

Tata Consultancy Services; New Delhi, Dadri; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Tata Consultancy Services is seeking an Observability Engineer in New Delhi to design and operate observability solutions for cloud-native platforms. The role involves maintaining metrics, logs, and traces while ensuring system reliability and performance. Ideal candidates should possess a strong understanding of observability concepts, hands-on experience with tools like OpenTelemetry, Prometheus, and Grafana, and 6 to 10 years of relevant experience. Join a collaborative team to enhance system monitoring and operational excellence.

Qualifications

• Strong understanding of observability concepts (metrics, logs, traces).
• Hands-on experience with observability tools and cloud services.
• 6 to 10 years of experience in a relevant field.

Responsibilities

• Design, implement, and maintain observability platforms.
• Create and maintain SLOs, SLIs, and alerting strategies.
• Support production incident investigations and perform root cause analysis.

Skills

OpenTelemetry

Prometheus

Grafana

Kubernetes

AWS

Terraform

CI/CD pipelines

Metrics

Logs

Traces

Tools

Helm

GitOps

Linux

Job description

Job Title: Observability Engineer

Role Overview

We are looking for a highly motivated Observability Engineer to design, implement, and operate end to end observability solutions for modern, cloud native platforms.

The role focuses on building and maintaining metrics, logs, and tracing (MELT) pipelines using industry standard tools and ensuring high system reliability, performance, and visibility.

You will work closely with SRE, DevOps, Platform, and Application teams to improve system monitoring, troubleshoot production issues, and drive a culture of operational excellence.

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Key Responsibilities

Observability Platform Engineering

• Design, implement, and maintain observability platforms using OpenTelemetry, Prometheus, Grafana, Loki, and Tempo
• Build scalable pipelines for metrics, logs, and distributed traces
• Define and enforce observability standards across teams

Monitoring & Alerting

• Create and maintain SLOs, SLIs, and alerting strategies
• Design actionable alerts that reduce noise and prevent alert fatigue
• Configure dashboards, alerts, and runbooks for production systems

Kubernetes & Cloud Observability

• Implement observability for Kubernetes (EKS/GKE/AKS) workloads
• Enable pod level, node level, and cluster level visibility
• Integrate observability with cloud services (AWS/GCP/Azure)

Incident Response & Troubleshooting

• Support production incident investigations using logs, metrics, and traces
• Perform root cause analysis (RCA) and post incident reviews
• Improve MTTR by enhancing observability coverage

Automation & Optimization

• Automate observability deployment using Helm, Terraform, or GitOps
• Optimize cost and performance of telemetry pipelines
• Improve data retention, sampling, and aggregation strategies

Collaboration & Enablement

• Partner with development teams to onboard applications to observability
• Provide guidance on instrumentation best practices
• Document observability architectures and operational playbooks

Required Skills

Core Technical Skills

• Strong understanding of observability concepts (metrics, logs, traces)
• Hands on experience with OpenTelemetry (SDKs, Agents, Gateways), Prometheus (scraping, recording rules, alerts), Grafana (dashboards, alerts, correlations), Loki or other log aggregation systems, Tempo/Jaeger for distributed tracing

Cloud & Platform

• Experience with Kubernetes
• Experience running workloads on AWS (preferred) or other clouds
• Familiarity with cloud services (EKS, EC2, IAM, S3, Load Balancers)

DevOps & SRE Tooling

• CI/CD pipelines (GitHub Actions, Jenkins, GitLab)
• Infrastructure as Code (Terraform / CloudFormation)
• Linux and networking fundamentals

Experience Level

• 6 to 10 Years