- Lead warranty and field quality investigations for automotive electronic components and systems
- Analyze warranty data, customer field reports, and manufacturing quality metrics to identify emerging concerns and prioritize corrective actions
- Drive Interim Containment Actions and Permanent Corrective Actions
- Lead cross-functional Global 8D investigations with manufacturing plants, suppliers, engineering teams, and quality organizations
- Facilitate root cause analysis using 8D, 5-Why, Fishbone Diagram, Fault Tree Analysis, and FMEA
- Review and validate supplier failure analysis reports, including No Trouble Found determinations
- Evaluate electronics failure analysis data using X-ray inspection, cross-section analysis, decapsulation, thermal imaging, and curve tracing
- Apply automotive electronics hardware knowledge to resolve issues
- Use vehicle diagnostic information, DTCs, and network communication data to identify affected modules and systems
- Monitor and improve supplier quality performance; conduct supplier reviews, process assessments, and audits
- Validate supplier containment, corrective actions, and manufacturing process improvements
- Support compliance with FEMR, FEWMR, and applicable industry standards
- Assess SMT, AOI, soldering, ICT, and EOL testing processes
- Verify process controls, testing strategies, and defect-prevention quality systems
- Review supplier validation and reliability testing, including thermal, vibration, humidity, EMC, and environmental testing
- Coordinate warranty part returns and failure-analysis logistics
- Partner with engineering, manufacturing, software, systems, and supplier teams on hardware, software, and integration issues
- Prepare technical summaries and quality status reports for leadership
- Escalate critical quality concerns with recommendations and risk assessments
- Communicate with global teams across cultures, regions, and time zones
Requirements
- Bachelor's degree in Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Systems Engineering, or a related technical field
- Minimum of 6 years of experience in automotive electronics, supplier quality, manufacturing quality, product engineering, or a related discipline
- Experience supporting warranty investigations, field quality resolution, and root cause analysis
- Strong knowledge of electronics hardware fundamentals, including PCB assemblies, integrated circuits, sensors, actuators, connectors, and power electronics
- Experience using structured problem-solving methodologies such as 8D, 5-Why, FMEA, and Fault Tree Analysis
- Understanding of automotive quality systems and tools, including APQP, PPAP, SPC, and MSA
- Working knowledge of automotive communication protocols and diagnostics, including CAN, LIN, Automotive Ethernet, and Diagnostic Trouble Codes (DTCs)
- Strong communication, collaboration, negotiation, and stakeholder management skills
- Ability to travel domestically and internationally as required
- Preferred: experience in automotive OEM, Tier 1, Tier 2, or EMS environments; CQE, Six Sigma, or VDA 6.3 certification; knowledge of ISO 26262, IATF 16949, IPC-A-610, AEC-Q100/Q200, EMC/EMI standards, and automotive electronics reliability; Vector CANoe/CANalyzer; electronics failure analysis; global supplier audits; FEMR and FEWMR; multilingual proficiency
Core Competencies
Demonstrates expertise in automotive electronics and supplier quality management, utilizing structured problem-solving methodologies to drive corrective actions and improve quality performance. Proficient in analyzing warranty data and facilitating cross-functional investigations to resolve complex issues.
Highest-signal resume keywords
- Automotive Electronics Knowledge
- Root Cause Analysis
- 8D Problem-Solving Methodology
- Supplier Quality Management
- Automotive Communication Protocols
ATS Optimization Keywords
Hard Skills
- Warranty Investigations
- Field Quality Resolution
- Electronics Hardware Fundamentals
- Failure Analysis
- Process Control Verification
- Testing Strategies
- Quality Systems Compliance
- Data Analysis
- Root Cause Analysis Techniques
- Supplier Audits
Soft Skills
- Communication Skills
- Collaboration Skills
- Negotiation Skills
- Stakeholder Management
- Cross-Cultural Communication
Certifications & Qualifications
Industry Keywords
- Automotive Quality Systems
- ISO 26262
- IATF 16949
- APQP
- PPAP
- SPC
- MSA
- FEMR
- FEWMR
- EMC/EMI Standards
Tools & Technologies
- X-Ray Inspection
- Thermal Imaging
- Curve Tracing
- Vector CANoe
- CANalyzer