Sryas Looking for IT Manager at Chennai, Tamil Nadu

Sryas; Chennai; On-site; INR 10,00,000 - 15,00,000; Full time

Job summary

A tech solutions provider in Chennai seeks an experienced IT Manager to oversee technology infrastructure and support team operations. The ideal candidate will have a strong background in IT management, vendor relationships, and system design. You will work to improve efficiency and manage technology assets effectively. This role offers competitive benefits and opportunities for career growth.

Benefits

24 days paid holiday

Private medical coverage

Life insurance and maternity benefits

Free lunch and snacks

Qualifications

• 10-13 years of experience managing IT infrastructure and support, preferably from telecom industry.
• 5+ years of experience in IT operations and management.
• Demonstrated capability to design and implement IT environment.

Responsibilities

• Manage technology infrastructure and assets across locations.
• Analyze technical needs and requirements.
• Develop processes to streamline routine tasks.

Skills

IT infrastructure management

Network administration

Capacity planning

Problem-solving

Vendor management

Education

B.Tech / BE

Tools

Windows

VMware

Active Directory

Linux

Job description

A day in the life of our IT Manager:
Managing technology infrastructure and assets at across locations and coordinate with team to maintain and support company’s technology hardware and software

Analyzing technical needs, requirements, and state of the server, storage and virtualization infrastructure design, integration, and operations

Managing emerging technologies in support of systems development efforts, and recommend technologies that will increase cost effectiveness and systems flexibility

Recommending, developing, implementing and maintaining new and existing technology infrastructures

Acquiring new software and hardware, negotiating service contracts and building relationships with vendors and service providers

Managing Information Technology engineers & operations staff

Leading efforts to research and pilot new technology to improve Infrastructure service

Developing processes to streamline and automate routine tasks

Delivering performance metrics on KPIs

Analyzing problems and communicating with end users and department managers to assess needs and determine optimum solutions to IT concerns

Documenting all communication and tasks performed including closing out help desk requests when completed

Managing capacity planning of all production hardware servers and storage, proactively submit recommendations or proposals in order to meet business demand

Researching and assessing any capital equipment needs

Communicating project plan to appropriate staff and department managers as well as outlining any end user process changes

Managing efforts to build and deliver servers, network and Storage infrastructure

Assigning projects among staff taking into consideration staff skill set and workload

Evaluating and monitoring workload of staff to ensure projects are on time; affecting change when necessary

Interacting with various internal and external groups to facilitate successful project completion

Implementing and managing the introduction of new technology and departmental tools Keeping department head advised of current issues

Prepare required compliance reports for the implemented policies

Handle queries of Internal / External ISMS audits

Answering questions regarding systems infrastructure design

Assisting in writing technical documentation and Work Instructions

Responding to help desk requests in a timely fashion, facilitating and coordination or emergency issues

Proactively cultivating and maintaining effective working relationship with all functional groups

Assisting in analyzing processes and process changes for greater efficiency Required Candidate profile

We want you to have:
B.Tech / BE with 10-13 years of experience managing IT infrastructure and support.( Preferably from Telecom Industry)

5+ years of experience in IT operations, management and best practices, significant experience with IT hardware, software (Windows, VMware, Active Directory)

Demonstrated capability to design and implement an IT environment based on a well-articulated roadmap and strategic vision

Solid background in network administration and architecture. Hands on experience on Network Data Center planning/design/ implement, site to site tunnel setup and troubleshooting, VPN issues

Working knowledge of Linux operating systems experience with supporting and troubleshooting stability and performance issues

Experience with Infrastructure-Based Processes: Monitoring, Capacity Planning, Facilities Management, Performance Tuning, Asset Management, Disaster Recovery, Data Center support

Knowledge of risk assessment tools, technologies and methods

Experience designing secure networks, systems and application architectures

Ability to communicate network security issues to peers and management

Experience with Servers, Infrastructure, Platform Sizing, Infrastructure Cost Reduction

Working knowledge on AD, Server and Database Infrastructure environment

Demonstrated problem-solving and decision-making capabilities to meet the organizations developing needs and growth

Ability to work in a fast-paced environment and meet tight periodic reporting deadlines

MCSE, CCNA Certification preferred

Standouts have these qualifications:
All Level support on Workstations, Server and Network

AD Management

O365 Management

TrendMicro Email Security Management and DLP

AV Management

Backup Management

Preventive Maintenance

Change Management

Incident Management

Asset Management

Jira, SharePoint and slack Management

Network Management

Server hardware Management

VOIP and Vonage Management

ISP Management

Client-Side coordination

Vendor Management

New Implementation

Security improvement in existing setup

VA Scan and Fix

Ticket Status

Internal and External Audit

File server management

Induction Program

Reports and Presentation

About Ducen

Ducen is a trusted technology solutions provider and systems integrator that empowers organizations through innovative data solutions and services. Headquartered in South Florida with offices and employees around the globe, we help organizations simplify data management, automate business processes, and deliver insights – all with the aim to scale business outcomes, profitable growth, and enhanced customer experiences. Through Analance, our AI-driven data analytics platform, we build and manage data-driven digital platforms including business intelligence and advanced analytics solutions enabled by machine learning. We also offer a comprehensive services portfolio covering data management, cybersecurity, and application development to help clients adapt to the evolving technological landscape.

Life at Ducen

At Ducen, you’ll work with business stakeholders, collaborative and diverse global team of enterprise and solution architects, talented engineers, designers, business analyst, data scientists, marketers, and thought leaders all committed to deliver exceptional business value. We are here to fuel your passion and empower you to step up and pave your path to success.

Why you’ll love working at Ducen

1. Our ROWE (Results-Oriented Work Environment) approach lets you work during your most productive hours so you can have a better work-life balance.

2. Work in a collaborative workspace that helps to bring out the best in you.

3. We promote a culture where you get recognized and rewarded for all amazing work you do.

4. We empower you to think creatively and celebrate innovative ideas.

5. We encourage continuous learning to ensure you stay ahead in your sphere of work.

6. We offer competitive pay and a comprehensive benefits package.

7. As a permanent employee, you’ll also have:

• 24 days paid holiday – this excludes our national holidays
• Private medical coverage for self, spouse, children, and parents/in-laws
• Life insurance and enhanced maternity/paternity benefit

8. We have an impressive employee referral scheme.

9. We recognize the benefit of having a diverse workforce. We value applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity conditions.

10. And yes, we have free lunch and snacks you can enjoy but here are 31 more reasons why you’ll love working at Ducen.

Apply now

Think you’d be perfect for this role? Send your application to [e-mail]. Please include your resume, current and expected CTC, notice period, portfolio (if applicable), and cover letter.

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Job Features

Job Category IT / Software

Job Title IT Manager

Location Kandanchavadi, OMR, Chennai

Job Type Full Time

Positions Open 1