SRE and Observability Engineer

FindErnest; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

FindErnest in Bengaluru, India seeks an experienced Monitoring & Observability Lead to architect unified dashboards integrating data from Dynatrace, New Relic, Datadog, Splunk, and more. You will consolidate tools, deploy automated discovery, and drive CI sync with ServiceNow.

The role requires expert knowledge across monitoring tools, hands-on Grafana dashboards, and backend automation with Ansible. On-site Bengaluru office with shift flexibility may apply.

Qualifications

• Expert-level knowledge configuring Dynatrace, AppDynamics, New Relic, Zabbix, Datadog, SolarWinds.
• Strong track record building unified dashboards with Grafana pulling telemetry from Splunk and infrastructure sources.
• Deep experience in enterprise tools assessments and integrating alerts/metrics from legacy monitoring tools.

Responsibilities

• Architect and implement unified dashboards (Grafana) pulling data from multiple monitoring sources.
• Evaluate IT landscape and consolidate tools to optimize the target state.
• Deploy and maintain Device42 for automated discovery and ServiceNow sync.
• Automate routine ops using Ansible (ticket-based and non-ticket-based).

Skills

Dynatrace

AppDynamics

New Relic

Zabbix

Datadog

Grafana

Education

ITIL Foundation (optional)

Tools

Grafana

Datadog

Splunk

Dynatrace

New Relic

AppDynamics

Zabbix

SolarWinds

Prometheus

Device42

ServiceNow

Ansible

PagerDuty

Job description

Key Responsibilities

• Unified Dash boarding: Architect and implement single-pane-of-glass reporting using Grafana/Datadog, integrating data from Splunk, AWS CloudWatch, Azure Monitor, ThousandEyes, Imperva, and Ansible.
• Tools Assessment & Consolidation: Evaluate the current IT landscape, including Datadog, Splunk, Dynatrace, New Relic, AppDynamics, Zabbix, ServiceNow, SMART, SolarWinds, Prometheus, Glowroot, CAMS, etc., to drive consolidation and optimize the target state.
• Enterprise Discovery: Deploy and maintain Device42 for automated infrastructure discovery, application dependency mapping, and continuous CI synchronization with ServiceNow.
• Backend Automation: Implement ticket-based and non-ticket-based routine operational automations leveraging Ansible.

Requirements

Must have Skills:

• Expert-level knowledge in Monitring Rule setting up and configuring of Dynatrace, App Dynamics, New Relic, Zabbix, Data dogSolarWinds, Prometheus.
• Strong experience building Unified Dashboards using Grafana ,pulling telemetry from diverse sources including Log/SIEM (Splunk), and Infrastructure.
• Deep experience conducting Enterprise Tools Assessments and integrating alerts/metrics from legacy APM, network, and infrastructure monitoring tools.
• Enterprise Monitoring & Observability Tools for Onprem & Cloud : (Datadog, New Relic, AppDynamics, Zabbix, SolarWinds Grafana), Log/SIEM (Splunk),,

Good to Have Skills:

• Broad familiarity supporting and assessing monitoring and observability landscapes (e.g., Device42, SMART, Glowroot, CAMS, Thousand Eyes, Thanos, OpsRamp, AWS CloudWatch, Azure Monitor).
• Hands-on experience with backend automation and orchestration using Ansible, and configuring Major Incident Management (MIM) notifications via PagerDuty.
• ITIL V4 Foundation certification with good process knowledge in Incident, Problem, and Change Management.
• Flexible to work in Off hour / Weekend shift.
• Excellent verbal and written communication skills.