Sr Workplace Services Specialist (Technical Services)

Ukg-6; Dadri; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

UKG is seeking a Senior Workplace Services Specialist (Technical Services) for its Noida, UP location. You will manage daily technical operations, oversee MEP services, and coordinate with on-site teams and vendors to keep facilities running at peak performance.

The role requires 8–11 years of IT office technical experience, strong MS Office and AutoCAD skills, and the ability to handle large-scale fit-outs with quality finishes while delivering energy savings and compliance.

Qualifications

• Min B.Tech in any domain, electrical preferred.
• Excellent MS Office and presentation skills.
• Experience with Oracle, Service Now, D365 and related platforms.
• AutoCAD knowledge for office layouts and planning.
• Strong communication and multitasking abilities.

Responsibilities

• Manage day-to-day technical operations for sites >500,000 sq ft.
• Coordinate with technical manpower and vendors for maintenance.
• Ensure preventive maintenance and AMC renewals for facilities.
• Prepare engineering dashboards and reports for operations visibility.
• Lead fit-out, renovation, and refurbishment projects with stakeholders.

Skills

MS Office proficiency

Verbal & written communication

Proactive thinking

Team player

Office layouts

Education

B.Tech / BE

Tools

AutoCAD

Oracle

ServiceNow

Microsoft D365

S2

Envoy

I-Office

Job description

Job descriptionCompany and benefitsJob IDSRWOR019704Employment TypeRegularWork Styleon-siteLocationNoida,UP,IndiaRoleSr Workplace Services Specialist (Technical Services)Why UKG:At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.Job Description: This role requires someone with great Workplace administrative experience of minimum 8-11 years especially in the IT office technical domain who can run the sites >500,000 square feet with incredible accuracy of maintenance schedules as well as have a fantastic background in working on mid-large-scale fit-out projects with A grade finish.Some of the Roles & Responsibilities outlined below are a part of our operations:A. DAILY OPERATIONSManaging day to day technical operations supported by the onsite support team.Coordinating with the technical manpower agency in case there is a shortage or any operational issue with the technical support.Ensuring upkeep & smooth running of the all the technical Infrastructure & MEP services.Ensuring to have adequate stock of spares at site to manage the site operations.Taking feedback from employees / Managers, working with team on corrective action.Ensuring preventive maintenance services for all the technical equipment must be executed as per the yearly preventive maintenance calendar.Ensuring timely renewals for all AMC contracts (HVAC, UPS, FAS/PA, ELECTRICAL PANEL, CCTV, ACCESS CONTROL, RO SYSTEM, LMS / BMS, ETC.) as per the site requirements.Maintaining all AMC and technical records at site in a systematic way.Monitoring all technical checklist as per the day-to-day operations.Preparing daily engineering dashboard reports to have more visibility on the overall technical operations.Planning and execution of major repair and maintenance activities on weekends to have smooth operations during office working hours.Co-ordination with the building management for all high side technical services.Co-ordination with the building management for any required work permits.Smooth vendor management at site with all required work permits.Managing daily complaints and escalations in a timely manner.Supporting stake holders for technical requirements to support their daily operations.Supporting on S2 access control operations.Supporting different teams during site events and program for technical assistance.Collaboration with Soft services -security team for BAU operations.Upkeeping the facilities as per latest industry standard and technology.Ensuring energy savings measures at site effectively.B. Budget & FinancialsPreparing facilities operational budgets for all India offices.Collaboration with all internal stack holders for their respective operational spend numbers.Preparing facilities capital budgets for all India offices.Ensuring efficient budget utilization for Opex and Capex spend.Assisting internal stakeholders for their purchase orders and requisitions concerned.Assisting internal stakeholders for any invoice-related queries.Assisting internal auditors for any internal audit queries & Support.C. Project ManagementManaging fit out, renovations, refurbishment projects as per the site requirements.Collaboration with internal stacks holders to complete the projects as per the timelines.Collaboration with PMC/Design and the contractors concerned to complete the projects as per the finalized BOQ, Brand standards & without compromising on the quality standard.Maintaining spend trackers for all projects spend.Maintaining necessary documentation for all fit out, renovations, refurbishment projects.Ensuring to add value engineering concepts while execution of projects.Desired Traits, Qualification & ExperienceMin B. Tech in any domain – preferred in Electrical backgroundExcellent presentation skills on MS Office PlatformWell versed with business platforms like Oracle, Service Now Ticket Management, Microsoft D365, S2, Envoy, I-Office etc. or equivalent tools to run the operations successfullyAbility to work on office layouts and preferrable to have AutoCAD working knowledgeAbility to prioritize and multi-taskProactive thinking & Good team player.Excellent verbal & written communication skills.Passionate about delivering consistent excellence.Company Overview:UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.Disability Accommodation in the Application and Interview ProcessFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email [e-mail] ON HIRING SCAMSUKG will never ask you for a copy of your driver’s license, social security card, or passport during a job interABOUT OUR JOB DESCRIPTIONSAll job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.