Sr transaction processing officer

Mphasis; Bengaluru; On-site; INR 3,00,000 - 7,00,000; Full time

Job summary

An established industry player is seeking a dedicated General Insurance team member for back-office operations. This role is vital for processing insurance applications, maintaining client records, and ensuring compliance with regulations. The ideal candidate will have experience in insurance operations and hold relevant certifications. You will work in a hybrid model, collaborating with various departments to streamline processes and enhance customer engagement. If you have a keen eye for detail and a passion for the insurance sector, this opportunity is perfect for you.

Qualifications

• Previous experience in insurance operations or similar role required.
• CII/INS Certifications preferred for candidates.

Responsibilities

• Process and review insurance applications and documents accurately.
• Coordinate with underwriting and claims departments for timely processing.
• Assist in audits and compliance checks to ensure regulatory adherence.

Skills

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

MS Office proficiency

Knowledge of insurance policies

Education

CII/INS Certifications or equivalent

Tools

MS Excel

Job description

Posted: 30+ days ago Openings: 1 Applicants: 246

We are looking for a General Insurance (GI) team member for a back-office operation. The team member we are seeking is a passionate contributor, who will strengthen the existing partnership with a Global Insurer. The role will operate within the service remit of all regions, cutting through various life cycles of a commercial GI policy/International Business.

Responsibilities:

1. Process and review insurance applications and documents: Ensure all database is accurate and complete.
2. Maintain and update client records: Keep databases current with the latest information.
3. Coordinate with underwriting and claims departments: Facilitate timely processing of applications and claims.
4. Perform data entry tasks: Accurately input data into various systems.
5. Assist in audits and compliance checks: Ensure all operations adhere to regulatory standards.
6. Support report generation: Create analytics and reports for management review.
7. Customer Interaction: Participate in customer engagement sessions.

Requirements:

Qualifications:

1. Experience: Previous experience in insurance operations or a similar role. Exposure to international programs will have an advantage.
2. Certification: CII/INS Certifications or equivalent PC insurance certifications preferred.
3. Skills:
   • Strong attention to detail and organizational skills.
   • Excellent communication and interpersonal skills.
   • Proficiency in MS Office applications, particularly Excel.
   • Knowledge of insurance policies, regulations, and procedures.

Location: Bangalore and/or Pune, Operating out of Mphasis's offices in Mahadevapura and/or CC4 (Hybrid Model).

This role is crucial for ensuring the smooth operation of insurance processes and maintaining accurate records.

Mphasis consistently delivers global Infrastructure Technology Outsourcing, Applications Services Outsourcing and Business Process Outsourcing services through a combination of technology know-how, domain and process expertise.

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