Sr Systems Engineer - ESP - India

CME Group; Bengaluru; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

CME Group is looking for an experienced IT support professional in Bengaluru to contribute to incident response, support cloud migration to Google Cloud Platform, and collaborate with engineering teams. Candidates should have at least 5 years of experience with Linux and Windows support, strong analytical abilities, and excellent communication skills. Familiarity with containerization (Docker, Kubernetes) and monitoring tools (Splunk, Grafana) is desirable. The role offers a fast-paced environment with opportunities for technical growth.

Qualifications

• 5+ years experience with Linux & Windows OS support.
• 3+ years supporting Cloud-based platforms.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Experience with distributed systems.
• Competent scripting skills (Python, Bash).

Responsibilities

• Contribute to incident response and on-call rotation.
• Support migration to Google Cloud Platform.
• Collaborate with systems engineering teams.
• Improve observability and alerting of infrastructure.
• Lead technical discussions on solutions.
• Automate tasks for system scalability and reliability.

Skills

Linux & Windows support

Cloud-based platforms support

Problem-solving

Teamwork skills

Working with distributed systems

Metrics and monitoring tools

Infrastructure as Code

Scripting skills (Python, Bash)

Adaptability

Tools

Docker

Kubernetes

Google Cloud Platform

Splunk

Grafana

Job description

Responsibilities

• Contribute to incident response and on-call rotation — own and resolve escalated incidents, identifying and mitigating root causes in distributed computing architecture (client/server, intranet/internet), hardware platforms and resources: CPU, memory, virtualization, clustering and Cloud computing.
• Support the migration of markets applications and infrastructure to Google Cloud Platform (GCP).
• Collaborate with systems engineers, SREs and Product engineering teams to monitor, maintain and troubleshoot our Markets systems.
• Collaborate with stakeholders to improve observability and alerting of our infrastructure to enable data-driven business decisions, faster issue detection and incident resolution.
• Take accountability for the delivery of moderately complex incidents, problems and changes.
• Lead technical discussions for your own work and present solutions and approaches.
• Assist in automating tasks to enhance system scalability and reliability.
• Collaborate with cross-functional teams to improve system performance and efficiency.
• Act as a mentor to L2 and L1 colleagues.

Skills and Qualifications

• Minimum of 5 years experience with Linux & Windows-based operating systems support and administration.
• Minimum of 3 years supporting Cloud-based platforms.
• Strong problem-solving and analytical abilities.
• Excellent communication and teamwork skills.
• Experience and knowledge of working with distributed systems.
• Exposure to metrics and monitoring (e.g., Splunk, Grafana).
• Experience working with Infrastructure as Code.
• Competent scripting skills (Python, Bash, etc.).
• Eagerness to learn and adapt in a fast-paced trading environment.

Desirable

• Knowledge of Google Cloud Platform, GKE, and/or GCE.
• Knowledge of networking (HTTP/TCP/UDP/IP).
• Experience with Docker & Kubernetes.
• Experience in financial markets.
• Experience working in an agile environment.

As an equal-opportunity employer, we consider all potential employees without regard to any protected characteristic.