Sr. Support Analyst, Trading Applications, Information Technology

Clsa; Pune District; On-site; INR 15,00,000 - 20,00,000; Full time

Job summary

A leading brokerage firm in Pune is seeking an experienced professional in Front Office Trading application support. The role requires extensive knowledge in SQL and Unix, solid stakeholder management skills, and a background in Equities Brokerage systems. Candidates must possess excellent problem-solving skills and the ability to communicate effectively in English. A Bachelor's or Master's in IT/Computer Science is preferred, along with significant experience in trading operations and ITIL processes.

Qualifications

• At least 6-7 years of relevant experience in Front Office Trading application support.
• Total of 10-12 years of experience including related Server Infrastructure.
• Experience in Equities Brokerage Front Office systems support preferred.
• Excellent command of spoken and written English.

Responsibilities

• Ensure excellent 24x7 operation of core trading applications.
• Act as the SME for OMS/EMS and CLSA reference data/reporting.
• Work on Trading Operations for global Front Office Systems.
• Mentor junior staff and maintain effective management controls.
• Participate in on-call support rotation.

Skills

SQL

Unix

Problem solving

Stakeholder management

ITIL process adherence

Java

Perl

SQL Tuning

Education

Bachelor's/Master's in IT/Computer Science

Tools

Gigaspaces

Tibco

Job description

Key Areas of Responsibilities

• Ensure excellent 24x7 Operation of CLSA s core mission-critical Trading application stack.
• Act as the SME for all OMS/EMS (primary) and CLSA reference data / reporting (Secondary)
• Work on Trading Operations for Asia s Leading Brokerage s Global Front Office Systems
• Interact with Dealers/Traders/Business Heads across the globe as required
• Global role covering Execution Services
• Partner closely with Application Development and Support teams to rollout new services seamless and efficiently.
• Act as a mentor to train junior staff and Ensure that the estate is instrumented and monitored effectively
• Establish and maintain an effective framework that provides a comprehensive management controls to protect the Confidentiality, Integrity and Availability of CLSA s information assets.
• Participate in on-call support rotation
• Schedule and document regular changes according to companys change management rules & guidelines
• Ensure that production environment is kept stable and efficient
• Adherence to CLSA documented governance guidelines
• Provide at all times an excellent, fast and responsive service to other teams

Requirements

• Bachelor s / Master s in IT/Computer science degree is ok
• At-least 6-7 years of relevant experience in Front office Trading application support / Implementation and related Server Infrastructure with total years of experience of 10-12 years.
• Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
• Development and Production support experience with good problem solving and trouble shooting skills.
• Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
• Prefer candidates with regional experience
• Excellent command of / fluent in both spoken and written English.
• Open to candidates from all locations preference is right fit to the role
• Good technical knowledge in SQL and Unix
• Strong Stakeholder management for application related stakeholders
• ITIL process adherence (change, release, incident, problem management)
• Java and Perl skills is added advantage
• Knowledge of SQL Tuning and debugging
• Knowledge of Gigaspaces and Tibco.