Sr. Specialist - S&P - Contract Management 4D

Genpact Ltd.; Mumbai City; Hybrid; INR 1.800.000 - 3.000.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Zusammenfassung

Genpact is seeking a Senior Specialist – Information Services Vendor Management to drive strategic vendor relationships, negotiations, governance, and subscription management across Information Services. You will partner with Legal, Procurement, Finance, Compliance, and IT to protect service continuity across a diverse supplier portfolio.

The role emphasizes stakeholder collaboration, complex cross-functional negotiations, and lifecycle management from onboarding to renewal.

Qualifikationen

• Bachelor's or higher in business/engineering relevant fields.
• Proven experience in vendor management and contract negotiations.
• English language proficiency required (Excellent written and spoken).

Aufgaben

• Strategic Vendor Management: Manage a portfolio of strategic vendors and governance.
• Commercial Negotiation: Lead complex discussions, renewals, and negotiations.
• Contract and Commercial Governance: Review agreements, identify risks, and coordinate with Legal, Procurement, Finance, Compliance, IS.
• Business Partnership: Collaborate with senior stakeholders on vendor strategy and advisement.
• Renewal and Portfolio Management: Manage onboarding, renewals, and cost optimization.
• Team Leadership: Guide vendor management analysts and establish best practices.

Kenntnisse

Ariba

Contract Management

Procurement

Project Management

Supplier Management

Category Management

ERP Testing

Oracle Database

Ausbildung

Bachelor's in Business Administration

Master's in Operations Management

Tools

Oracle Database

Jobbeschreibung

Sr. Specialist - S&P - Contract Management

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

We are inviting applications for the role of Senior Specialist – Information Services Vendor Management (Band 4D)!

We are looking for a senior commercial and vendor management leader to drive strategic vendor relationships, commercial negotiations, contract governance, and subscription management across the Information Services function. The role manages critical external vendor relationships, leads complex commercial negotiations, supports business stakeholders, drives contract and renewal strategy, and protects service continuity across a diverse portfolio of research, data, analytics, technology, subscription, and professional-services suppliers. The successful candidate will operate as a trusted advisor to business leadership while providing functional guidance to supporting vendor management resources.

Responsibilities

Strategic Vendor Management

• Manage a portfolio of strategic vendors supporting business operations and client delivery.

• Develop sustainable vendor relationships aligned to long-term business objectives.

• Act as the primary point of contact for complex vendor discussions and escalations.

• Lead vendor governance, performance reviews, issue resolution, and continuous-improvement actions.

Commercial Negotiation

• Lead complex commercial discussions, renewals, amendments, and negotiations from strategy through execution.

• Evaluate vendor proposals and recommend approaches that balance cost, risk, service continuity, operational needs, and business priorities.

• Develop negotiation strategies using business criticality, supplier leverage, switching cost, usage evidence, benchmarks, and market context.

• Negotiate sustainable commercial outcomes, protections, commitments, and flexibility while preserving effective vendor relationships.

• Manage sole-source and limited-alternative suppliers through structured trade-offs, escalation, and value-based negotiation levers.

Contract and Commercial Governance

• Review and assess vendor agreements, amendments, renewals, and commercial proposals.

• Identify contractual, operational, licensing, service-continuity, and commercial risks and translate them into clear business choices.

• Partner with Legal, Procurement, Finance, Compliance, Information Security, Technology, and business teams to support contract execution and governance.

• Ensure obligations, commitments, deliverables, renewal decisions, and approved commercial positions are effectively managed.

Business Partnership

• Partner directly with senior business stakeholders to understand requirements, intended usage, risks, and priorities.

• Provide recommendations on vendor strategy, renewals, service models, commercial options, and supplier alternatives.

• Support executive decision-making through analysis, risk assessment, market insight, and concise recommendations.

• Act as the bridge between business teams, governance functions, and vendor organizations.

Renewal and Portfolio Management

• Drive vendor lifecycle activities including onboarding, renewals, amendments, escalations, and exit planning.

• Use spend, entitlement, usage, performance, and business-demand information to shape portfolio and negotiation strategy.

• Drive right-sizing, consolidation, benchmarking, cost avoidance, and optimization initiatives.

• Establish governance processes that enable timely decisions, clear ownership, and continuity of service.

Team Leadership and Capability Building

• Provide day-to-day functional guidance and coaching to vendor management analysts and specialists.

• Set standards for negotiation planning, renewal readiness, documentation, escalation, and stakeholder communication.

• Develop practical operating procedures, playbooks, knowledge-sharing routines, and best practices.

• Help establish scalable governance models and working rhythms across the team.

Skills and Qualifications

• Relevant years of experience in vendor management, commercial negotiations, contract management, strategic sourcing, procurement, information services, or related business functions.

• Demonstrated personal ownership of complex negotiations with external vendors, including strategy, concessions, stakeholder alignment, and measurable outcomes.

• Experience managing high-value vendor relationships and a meaningful portfolio of contracts, subscriptions, or renewals.

• Experience supporting senior business stakeholders and executive-level decision-making.

• Strong understanding of commercial contracts, vendor governance, licensing, renewal strategy, and risk management.

• Proven experience managing complex cross-functional and global stakeholder environments.

• Preferred experience supporting subscription, research, data, analytics, technology, professional services, or information-services categories.

• Experience in consulting, advisory, financial services, technology, research, or professional-services environments is desirable.

Critical Success Factors

• Strong commercial acumen and structured negotiation capability

• Excellent communication skills and executive presence

• Stakeholder credibility and influencing ability

• Independent decision-making and sound judgment

• Ability to manage ambiguity and competing priorities

• Ownership mindset, accountability, and disciplined follow-through

• Ability to connect vendor terms, usage, risk, and business needs to commercial strategy

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

Certified Compliance Officer (CCO) - VskillsVskills

Required Skills

Ariba, Category Management, Contract Agreements, Contract Management, Contractor Management, Contract Pricing, Customer Contracts, Data Consulting, Erp Testing, Lean Six Sigma (LSS), Oracle Database, Procurement, Program Management, Project Management, Project Portfolio Management (PPM), Supplier Collaboration, Supplier Management, Supplier Relationship Management

Language

English (Required)

Language Proficiency -

Proficient - C2

Job Type

Regular

Master Skill List -

S&P - Contract Management

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.