Sr Salesforce Developer

The Economist; Bengaluru; Hybrid; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Pension/401(k)

Private health insurance

Employee assistance program

Work From Anywhere up to 25 days/year

Generous leave policy

Free access to Economist content

Job summary

The Economist in Bengaluru (India) is seeking a Salesforce Architect/Developer to lead technical delivery across Sales, Service and Experience Clouds. You will design data models, build custom APIs, and oversee integrations while maintaining high code quality and test coverage.

As a technology leader, you will mentor the India Salesforce team, collaborate with stakeholders, and stay current with Salesforce releases to drive value for our users.

Qualifications

• Extensive Salesforce development experience across Sales, Service and Experience Clouds.
• Deep knowledge of data modeling to support LDV scenarios.
• Experience in building custom APIs within Salesforce.
• Strong SOQL/SOSL query design and optimisation.
• Proficient in integrating Salesforce with external systems.

Responsibilities

• Translate business requirements into technical specs and designs.
• Oversee delivery of functional and technical solutions and system integrations.
• Ensure Salesforce implementations meet coding best practices and test coverage.
• Lead Salesforce integrations with other apps and data flows.
• Perform functional testing and collaborate with users for UAT.
• Create and maintain technical docs and training material.
• Stay updated with Salesforce releases and assess impact on processes.
• Manage configuration tasks (fields, layouts, flows, dashboards) and data using tools.
• Provide technical leadership to the Salesforce team in India.

Skills

Salesforce development

Technical leadership

Stakeholder communication

Agile software development

AI tooling familiarity

Education

Salesforce certifications (Application Architect, System Architect, Platform Developer II)

Tools

Salesforce Apex

Lightning Web Components (LWC)

SOQL/SOSL

Data Loader

JIRA

Salesforce Integration

Apex Enterprise Design Pattern

Job description

Who We Are

Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information-services company powered by digital innovation, analytical rigour and evidence-based insight.

Since 1843, The Economist Group has championed independence, excellence and openness, helping people understand and tackle the critical challenges shaping the world. Today, we are building on that legacy as a global media and information-services company powered by digital innovation, analytical rigour and evidence-based insight. Across our three businesses - The Economist, Economist Enterprise and Economist Education - we deliver trusted analysis and insights to individuals and organisations in more than 170 countries. United by a shared purpose to drive progress, we empower decision-makers to make sense of change and chart a course through an increasingly complex world.

As a colleague, you will be part of a culture that values ideas, encourages ownership and holds itself to high standards. We invest in people who are curious, thoughtful and adaptable, whether they are launching new products, reporting on global events or harnessing emerging technologies such as AI to improve how we work. Here, fresh thinking is taken seriously, ambition is matched by integrity, and great work is recognised. Working across disciplines, geographies and perspectives, we are united by a commitment to innovation, excellence and creating meaningful impact.

How You Will Contribute

• Proactively interact with stakeholders to understand business requirements and subsequently translate them into highly technical specifications and architectural designs;
• Manage delivery of functional and technical solutions and system integrations,including testing strategy and execution;
• Ensure proposed technical solutions runs with efficiency and meets Salesforce coding best practices and code coverage to be at 90%+;
• Manage existing and build new integrations between Salesforce and other applications;
• Perform and execute functional testing;
• Work with business colleagues to agree and gain user acceptance;
• Create and keep Salesforce-related technical documents and training materials up-to-date;
• Keep up-to-date with new Salesforce releases and promptly identify features which could add value to the Economists Salesforce users and those which will impact existing processes and require urgent attention as required;
• Perform administrative tasks such as creating or updating fields, page layouts, flows,reports and dashboards and managing data using data loader or other tools.
• Experience working in a product-led development environment, with a focus onquality and velocity to deliver our roadmap.
• Champion the continued evolving security practices of the platform.
• Provide technical leadership to our Salesforce team in India.

The Ideal Skills For This Role Are

• At least having Salesforce Application Architect, Salesforce System Architect, and Platform Developer II certifications.
• 5+ years of hands-on Salesforce development experience in APEX and LWC.
• Extensive experience with Sales, Service and Experience Clouds.
• Experience in designing data models that are able to support LDV scenarios.
• Experience in building custom APIs within Salesforce.
• Extensive experience with different Salesforce Integration capabilities.
• Deep understanding on various integration patterns and has the right experience to recommend the best approach for the given scenario.
• Experience in designing and optimising complex SOQL and SOSL queries.
• Experience in creating custom Lightning Web Components (LWC).
• Experience in structuring code using APEX Enterprise Design Pattern.
• Point-and-click development within a Lightning environment.
• Analysis and design through to successful implementation of Salesforce.com,including experience with Salesforce.com developer toolkit, including Apex Classes,Controllers, Triggers, Batch jobs, Queueable;
• Ability to manage code coverage within the governance limit.
• Ability to provide application users with technical and functional support.
• A good understanding of the Salesforce data model, alongside designing future object definitions and relationships.
• Exposure to Agile development methodologies and JIRA as a project management application.
• Excellent teamwork with both clients and colleagues.
• Comfortable working with AI tools to accelerate development

Working Arrangements

The majority of our roles operate on a hybrid working pattern, with 3+ days office attendance required.

AI usage for your application

We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills, and qualifications.

What We Offer

Our benefits package is designed to support your wellbeing, growth, and work-life balance. It includes a highly competitive pension or 401(k) plan, private health insurance, and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program.

We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home.

You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more.