Sr Project Manager - Service Transition

Cyod; Gurugram District; On-site; INR 1,500,000 - 2,800,000; Full time

Benefits offered by this job

Remote work option

Medical Insurance

Health Benefits

Professional Development

Shift Allowance

Job summary

Insight is seeking a Senior Project Manager in the Service Transition Group to onboard clients into Managed Services. The role covers infrastructure, cloud, endpoints, security and more, managing the full project life cycle and coordinating with Sales and Architecture to meet deadlines.

Responsibilities include maintaining schedules, facilitating client meetings, resolving roadblocks, and providing status updates to stakeholders. A PMP or CAPM is desirable, with a hybrid work setup in India.

Qualifications

• Bachelor's degree in information technology or a related field.
• 5+ years’ experience in project management across IT domains.
• PMP or CAPM certification preferred.
• Excellent written and verbal communication with attention to detail.

Responsibilities

• Provide Project Management services for onboarding clients into Managed Services.
• Develop and execute project plans from initiation through closeout using best practices.
• Identify issues and risks, drive actions to resolution and minimize impact.
• Report progress and escalate key issues to management in a timely manner.
• Document processes to ensure operational consistency and knowledge sharing; learn multiple tools.
• Manage competing interests among diverse stakeholder groups.

Skills

Project management

Stakeholder management

Communication

Microsoft Project

Microsoft Excel

MS Office 365

Education

Bachelor's degree in IT or related field

PMP or CAPM

Tools

Microsoft Project

Excel

PowerPoint

Visio

Job description

Location: Delhi NCR, Bangalore, Hyderabad, Pune, Trivandrum. This is a hybrid opportunity.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

About the role

The Senior Project Manager role in the Service Transition Group is responsible for driving the completion of challenging projects to onboard clients into Managed Services. The project portfolio for this role will cover the spectrum of Managed Services offerings including but not limited to Infrastructure, Cloud, Endpoints, Security, M365 and more. Working with the Sales and Architecture teams to understand the overall solution and services being delivered, responsibilities include maintaining a project schedule to meet deadlines, facilitating internal and client meetings and workshops, helping to resolve roadblocks and issues, providing status to internal/client stakeholders, and being the SPOC for questions related to the assigned projects. There is responsibility over the entire project life cycle. Management of concurrent projects is standard.

Responsibilities

• Provide Project Management services for projects to bring new customers into Managed Services.
• Develop and execute project plans from initiation through close out; taking established Service Transition Best Practices and applying as needed to each project
• Ensure project success by identifying issues and required actions, then leading the team to resolution and completion. Identify and manage risks associated with projects and minimize their impact on the project success
• Report on progress and escalating key issues to management in a timely manner to maintain progress
• Document processes and procedures to ensure operational consistency and facilitate team knowledge sharing Ability to learn and work in multiple tools and platforms
• Manage competing interests and priorities among diverse stakeholder groups

What we’re looking for

1. Bachelor’s degree in information technology or a related field or equivalent years of experience Required: Five (5) years’ experience in at least one of the following areas:
2. * Infrastructure or Security
3. * Network Operations
4. * Public or Private Cloud
5. Required: 8+ years of project management experience.
6. Required: Experience managing projects across organizations and functional areas in fast-paced environments.
7. Required: Excellent written and verbal communication skills with strong attention to detail. Desired: Project Management Professional (PMP) or Certified associate in project management (CAPM).
8. Desired: Experience with project management disciplines, including:
9. Project planning using Microsoft Project or Microsoft Excel
10. Issue and risk identification, tracking, and resolution
11. Status reporting through standardized templates and recurring status meetings
12. Managing multiple projects, shifting priorities, and scope changes
13. Ability to collaborate effectively with project team members and stakeholders

• Proficiency with M365 applications including, but not limited to, Word, Excel, PowerPoint, Outlook, and Visio

What you can expect

We’re legendary to take care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambitious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location: Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India