Sr. Product Manager - Tech, Amazon Pharmacy

Amazon

Bengaluru

On-site

INR 4,000,000 - 6,600,000

Full time

4 days ago

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Job summary

ACDI - Karnataka is seeking a Senior Product Manager – Tech for Amazon Pharmacy's Fulfillment Product Tech team in Bengaluru. You will own the product execution for fill, verify, and pack, driving the core dispensing workflow from prescription to shipment while collaborating with engineers on workcell execution services and hardware abstraction layers.

You will shape problems, define solutions, and drive outcomes across regulatory, HIPAA, and operational constraints across small-format sites and

Qualifications

Bachelor's degree required or equivalent experience in a relevant field.
Experience owning roadmaps and driving strategic product decisions.
Experience delivering features and evaluating tradeoffs in a technical product.
Ability to participate in engineering discussions on technology strategy.
Proven track record managing technical products or online services.
Experience advocating for diverse customers and stakeholders in prioritization.

Responsibilities

Define and execute the roadmap for dispensing, verification, and packing across site formats.
Define and track metrics across fill-verify-pack; partner with engineering to improve speed, accuracy, and cost-per-shipment.
Collaborate with Hardware and Software Engineering, Operations, Compliance, Legal, and Finance to drive improvements.
Influence without authority across multiple teams in a matrixed environment.

Skills

Roadmap strategy

Product delivery

Stakeholder management

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree

Job description

Description

Join Amazon Pharmacy's Fulfillment Product Tech team and shape the systems that determine how medications are dispensed, verified, and shipped to patients. You will execute the product roadmap to drive performance for the 1P Warehouse Management System (WMS) — the unified platform being built on AFT (Amazon Fulfillment Technologies) primitives to orchestrate pharmacy fulfillment within the four walls.

Pharmacy fulfillment is unlike retail: workflows span controlled substance compliance (DEA chain-of-custody), cold chain handling, pharmacist verification gates, and dynamic re-routing for problem states — all under HIPAA constraints. Every system you define and measure operates within these regulatory and operational realities, across small-format sites, regional fulfillment centers, and kiosks.

We are looking for a dynamic, analytically rigorous Senior Product Manager – Tech to own the product execution on how Amazon Pharmacy executes fill, verify, and pack — the core dispensing workflow that turns a prescription into a shipment. You will define the problems, shape the solutions, and drive outcomes across these domains — working directly with engineers building workcell execution services, operator tooling, and the hardware abstraction layers that connect our software to pharmacy automation.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Key job responsibilities

Define and execute the roadmap for how prescriptions are dispensed, pharmacist-verified, and assembled into shipments across manual and automated workcells at all site formats (small-format, regional, kiosks).
Define and track metrics across the fill-verify-pack pipeline; identify bottlenecks, set targets, and partner with engineering to deliver measurable improvements in speed, accuracy, and cost-per-shipment.
Work with Hardware and Software Engineering, Operations, Compliance, Legal, Clinical Excellence, Finance, and In-Stock partners to provide solutions and drive improvements
Influence without authority across multiple teams and organizations to drive outcomes in a matrixed environment

Basic Qualifications

Bachelor's degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications