Sr Product Manager - Sales Products

Syneos Health, Inc.; India; On-site; INR 1,500,000 - 2,200,000; Full time

Job summary

Syneos Health, Inc. is seeking a Sr Product Manager for Sales Products to own the vision, strategy and multi-year roadmaps for our sales technology capabilities.

You will translate seller and business needs into scalable product requirements, collaborate with Sales, Marketing, Data, and Engineering, and lead Agile delivery from discovery to launch, ensuring measurable impact on sales performance.

Qualifications

• 5+ years in sales technology product management.
• Experience developing product strategies, multiyear roadmaps, and business cases.
• Deep understanding of B2B sales processes and CRM platforms.
• Experience owning Salesforce Sales Cloud or similar CRM.

Responsibilities

• Own product vision, strategy, multiyear roadmap, business cases, and investment priorities for sales technology.
• Translate seller and business needs into scalable product capabilities, user stories, and metrics.
• Lead products through discovery, Agile delivery, launch, adoption, and iteration.
• Partner with Sales, Sales Operations, Marketing, Data, Technology, Privacy, Security, Compliance, and engineering.
• Own or guide enterprise CRM and adjacent sales technologies, including integrations and data models.
• Use research and performance metrics to prioritize investments and tradeoffs.
• Define requirements, statements of work, scope, timelines, and implementation plans with engineers.
• Evaluate platform configuration vs purchased vs custom-built solutions.
• Manage implementation partners, vendors, budgets, and total cost of ownership.
• Lead stakeholder communication and explain technical concepts to non-technical audiences.
• Drive launch readiness, training, adoption, and change management; mentor junior staff.

Skills

Product strategy

Roadmap development

Discovery & UX research

Agile delivery

Stakeholder communication

Sales technology

CRM (Salesforce)

Tools

Salesforce Sales Cloud

Sales enablement tools

Gong

Salesloft

Outreach

LinkedIn Sales Navigator

ZoomInfo

Job description

Sr Product Manager - Sales Products

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support.

Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

• Own product vision, strategy, multiyear roadmap, business cases, and investment priorities for sales technology capabilities aligned with sales-growth objectives.
• Translate seller and business needs into scalable product capabilities, technical and analytical requirements, user stories, acceptance criteria, and measurable success metrics.
• Lead products through discovery, user research, design, Agile delivery, quality assurance, launch, adoption, measurement, iteration, and continuous improvement.
• Partner closely with Sales, Sales Operations, Marketing, Data, Technology, Privacy, Security, Compliance, engineering teams, and external clients to identify unresolved business needs and prioritize value.
• Own or guide enterprise CRM and adjacent sales technologies, including integrations, APIs, data models, analytics, workflow automation, and AI-enabled capabilities.
• Use customer research, usage data, experimentation, and sales-performance metrics to prioritize investments and make informed product tradeoffs.
• Work with engineers and partners to define requirements, statements of work, scope, estimates, timelines, supplier plans, and implementation approaches.
• Evaluate whether business needs are best addressed through platform configuration, purchased solutions, or custom-built capabilities.
• Manage implementation partners, software vendors, platform evaluations, budgets, contracts, and total cost of ownership considerations.
• Lead stakeholder communication and expectation management, clearly explaining technical concepts to non-technical audiences and influencing across organizational boundaries.
• Drive launch readiness, training, communications, adoption, feedback loops, and change management; coach junior product managers or business analysts where applicable.

Required Experience

• 5+ years of experience in sales technology product management in an enterprise sales setting; the original role profile specifies 5-7 years of software lifecycle development experience.
• Demonstrated experience developing product strategies, multiyear roadmaps, business cases, and investment priorities.
• Deep understanding of B2B sales processes, including prospecting, account planning, opportunity and pipeline management, forecasting, sales engagement, and win/loss analysis.
• Experience owning Salesforce Sales Cloud or a comparable enterprise CRM platform.

Senior Product Manager | Combined Job Description

• Experience with sales technologies such as Salesforce Agentforce, Outreach, Salesloft, LinkedIn Sales Navigator, ZoomInfo, Gong, sales enablement platforms, or similar products.
• Proven delivery of complex cross-functional products involving CRM, data, analytics, AI, integrations, and workflow automation.
• Experience working closely with engineers and leading software products from inception through launch and iteration in an Agile environment.
• Experience managing products for external stakeholders and working with external partners in a product management capacity.

Key Skills

• Strong product vision, strategy, roadmap development, portfolio prioritization, discovery, user research, process design, and value-based prioritization.
• Ability to connect product investments to pipeline growth, win rates, forecast accuracy, salescycle tim