Sr. Product Manager, Progression Intelligence

Amazon; Bengaluru; On-site; INR 3,500,000 - 7,000,000; Full time

Job summary

Amazon in Bengaluru, India seeks a Senior Product Manager for the Lifecycle Experiences team to own the Progression Intelligence roadmap, guiding ML-driven decisions and customer engagement strategies across fast-growing marketplaces.

You will collaborate with applied scientists, software engineers, and marketing to ship systems that elevate customer experiences, while driving metrics like latency and coverage across multiple regions.

Qualifications

• 5+ years of product or program management or related experience.
• Bachelor's degree or equivalent.
• Experience owning roadmaps and end-to-end delivery.

Responsibilities

• Own the multi-year roadmap for Progression Intelligence and migrate core ML models onto a unified platform.
• Define technical requirements and integration specs for rewards optimization, propensity modeling, and promotion systems.
• Partner with applied scientists to translate model outputs into rewards and next-best-action features.
• Drive quarterly planning and prioritization across a portfolio of integrations.
• Define and own success metrics for the platform including model coverage and latency.
• Write PRDs and participate in design reviews across engineering, science, and business stakeholders.
• Represent the charter in senior leadership reviews and annual planning cycles.
• Identify and resolve technical dependencies and blockers to keep the roadmap on track.

Skills

Product management

Roadmap strategy

End-to-end delivery

Stakeholder management

Data-driven decision making

Education

Bachelor's degree

Master's degree

Job description

Description

As a Senior Product Manager on the Lifecycle Experiences team, you will own the product vision and execution roadmap for our Progression Intelligence charter. This charter sits at the intersection of machine learning, real-time decisioning, and customer lifecycle strategy - and is responsible for determining which customers to engage, with what action, at what moment, and through which channel.

You will lead the technical integration of our rewards optimization, causal measurement, and action intelligence systems onto a unified agentic orchestration platform - enabling faster experimentation, more personalized interventions, and greater operational efficiency across all our emerging locales.

This is a deeply technical role that requires equal comfort with ML systems, API architecture, and product strategy. You will work closely with applied scientists, software engineers, and marketing stakeholders to ship systems that directly delight millions of customers.

Key job responsibilities

• Own the multi-year product roadmap for Progression Intelligence, including the phased migration of core ML models and decisioning systems onto a unified orchestration platform
• Define technical requirements and integration specifications for connecting rewards optimization, propensity modeling, causal incrementality measurement, and promotion configuration systems into a cohesive, real-time decisioning layer
• Partner with applied scientists to translate model outputs into actionable product features - including reward denomination optimization, next-best-action recommendations, and personalized campaign triggers
• Drive quarterly planning and prioritization across a portfolio of integrations, balancing technical debt, engineering capacity, and business impact
• Define and own success metrics for the Progression Intelligence platform - including model coverage, decisioning latency, incremental lift, and customer settlement outcomes
• Write product requirement documents and participate in technical design reviews, and lead alignment across engineering, science, and business stakeholders
• Represent the Progression Intelligence charter in senior leadership reviews, including weekly business reviews and annual planning cycles
• Identify and resolve technical dependencies and cross-team blockers to keep the integration roadmap on track

About the team

The Lifecycle Experiences team is on a mission to deepen customer engagement across Amazon's fastest-growing marketplaces. We own the end-to-end customer lifecycle - from first purchase to habitual shopping - across India, Mexico, Brazil, Turkey, Saudi Arabia, UAE, Australia, Singapore, and South Africa. Our north star is moving customers from occasional buyers to loyal, high-frequency shoppers.

We build and scale programs including Gamified Experiences, Rewards, Promotions Orchestration, and Personalization - reaching millions of customers across our fast growing marketplaces. We operate at the intersection of product, marketing, and data science, and we move fast.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Master's degree or equivalent

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