Product Owner (Loyalty Programs)

RRNVTECH; Haryana; Remote; INR 1,200,000 - 1,800,000; Full time

Job summary

A dynamic technology firm seeking a Product Owner for Loyalty Programs. In this remote role, you will define the roadmap to enhance customer engagement and loyalty. The ideal candidate has over 5 years of experience in product management, a strong analytical mindset, and the ability to work collaboratively with cross-functional teams. You will drive the design of reward mechanisms and utilize data for decision-making in a fast-paced environment.

Qualifications

• 5+ years experience in product management or product ownership.
• Strong analytical mindset with ability to leverage data.
• Collaborative leadership with engineering, design, marketing teams.

Responsibilities

• Define and own the roadmap for loyalty programs.
• Collaborate with cross-functional teams for seamless experiences.
• Leverage data to measure program effectiveness.

Skills

Product Development

Data Analysis

Communication

Education

Bachelor's degree in Business, Marketing, or a related field

Job description

Overview

Job Title: Product Owner - Loyalty Programs

Location: Remote (Must be willing to work US hours)

Experience Required: 5+ years

Language Requirement: Fluent in English (written and spoken)

Note: This description outlines responsibilities, qualifications, and expectations for the role.

Key Responsibilities

• Define and own the roadmap for loyalty and investor engagement programs, aligning with overall product and customer growth strategies.
• Design reward mechanisms that incentivize learning (through educational content), community participation, and repeat investments.
• Collaborate with cross-functional teams (engineering, design, marketing, compliance) to build seamless loyalty experiences across web and mobile.
• Leverage data and analytics to identify customer behaviour patterns, measure program effectiveness, and refine initiatives for maximum ROI.
• Integrate gamification elements into community and educational experiences to drive deeper engagement and retention.
• Benchmark industry trends and competitor offerings to ensure the loyalty program remains differentiated and compelling.
• Manage program operations end-to-end, including backlog prioritization, user story creation, sprint planning, and stakeholder communication.

Ideal Candidate

• Brings 4+ years of product management or product ownership experience, ideally with customer engagement, loyalty, or fintech/consumer platforms.
• Skilled at defining product vision and translating it into clear roadmaps, user stories, and measurable outcomes.
• Strong analytical mindset with the ability to leverage data and customer insights to shape loyalty initiatives and optimize engagement.
• Demonstrates collaborative leadership, working effectively with engineering, design, marketing, and compliance teams to deliver impactful features.
• Passionate about building customer trust and long-term retention, with experience applying gamification, rewards, or community-driven engagement.

Skills

• Product Development: Strong understanding of product development processes.
• Data Analysis: Ability to analyse customer data and inform product decisions.
• Communication: Excellent communication and stakeholder management skills.
• Education: Bachelors degree in Business, Marketing, or a related field.

Preferred Qualifications

• Loyalty Program Expertise: Experience designing and implementing loyalty programs.
• Agile Methodologies: Familiarity with Agile development methodologies.
• Data-Driven Decision Making: Strong analytical skills and ability to drive product decisions with data.

Employment Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Product Management and Marketing
• Industries: Staffing and Recruiting

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