Sr. Manager Payroll, Global Payroll

Amazon; Pune District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Amazon is seeking a dynamic Payroll Operations leader for the India service center. You will oversee payroll for multiple countries from Hyderabad and Pune, lead a 70+ person team, drive efficiency, automation, and strict controls, and act as escalation point for complex issues.

Partner with HR, accounting, treasury, and compliance teams; manage budgets and KPIs; and ensure audit-ready processes in a fast-paced, results-driven environment.

Qualifications

• 12+ years of tax, finance or a related analytical field experience
• 8+ years of applying key financial performance indicators (KPIs) to analyses experience
• 8+ years of building financial and operational reports/data sets that inform business decision-making experience
• 7+ years of hiring, leading and developing teams experience

Responsibilities

• Lead payroll operations for multiple countries with a 70+ member team
• Drive process improvements, automation, and strong controls
• Act as escalation point for complex issues with internal and external partners
• Ensure audit compliance and robust business controls
• Manage budgets and performance metrics for payroll operations

Skills

Strong communication

Leadership

Analytical skills

Payroll knowledge

Stakeholder management

Auditing

Project management

Team development

Education

MBA

CPA

Job description

Description

Amazon is looking for an enthusiastic candidate to join the fast paced world of Payroll Operations at India service center. We’re not an average retailer and this is definitely not your average Payroll Management position. We’ll give you the opportunity to really make a difference to our business by working on and initiating projects in a fast-paced environment and ultimately delivering results.

It is critical to Amazon’s on-going success that we provide the highest service to our employees. If you are motivated to dive into the detail and take ownership, we have the career you’re looking for!

About Amazon

Amazon strives to be earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. We treat every day like day one: a day to bring in fresh ideas, a day to challenge convention, a day to make more good things happen for our customers. It’s that kind of entrepreneurial spirit that will drive our success now, and reinforce our reputation for great service for years to come. You could be part of it. It’s as simple as this: Work hard. Have fun. Make history.

About the role

Amazon is looking for a strong operational leader with excellent communication skills and a strong proven background in delivering multiple payrolls. The role is a fantastic opportunity for a leader, who wants to raise the bar for the payroll team and set the team up for success. The successful candidate will lead one of the sub-regional Payroll teams located in Hyderabad, Pune. She/He will be responsible to be the payroll operational leader for Multiple countries payroll management and leading team of 70+. This position will be responsible for all aspects of the team's operations including: hiring, training, and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance targets and operating budget; creating and monitoring appropriate performance metrics. This position will also act as an escalation point in resolving complex outstanding issues with internal and external business partners. Overall responsible for Audit compliance and Business controls. The role requires a candidate with ability to manage and improve the payroll operations (performance metrics, internal controls, compliance, automation…) as well as to manage regional projects. The candidate will interact with senior and executive stakeholders worldwide.

Key job responsibilities

Key Strategic Objectives

• Contributes to the strategic direction of the company based on internal and industry knowledge

• Responsible for developing and communicating team or department vision and goals

• Build and monitor a consolidated Payroll Operations annual operating plan to forecast headcount needs with detailed analysis of budget to actual results on a monthly and quarterly basis

• Partner with external stakeholders HR, HRS, Accounting, Treasury (external to Payroll department)

• Partner with internal stakeholders Compliance, Controllership, Payroll Transformation, Payroll Academy

• Responsible to develop and implement systems to support rapid growth

• Performs autonomously and initiate and manages complex, departmental and/or cross- company work

• Build scalable processes to recruit, train and develop business professionals to support business expansion

• Lead performance review processes with VPs, Directors and senior leaders across functions in the region

People Management

Leading and developing a team, including: hiring, training and employee development; managing group workload and establishing priorities; ensuring existing policies and procedures are followed; managing annual performance, targets; creating and monitoring appropriate performance metrics; succession planning; resource planning. Coaching junior first time people managers. Responsible for 70+ team members including second line managers, first line managers and individual contributors.

Professional traits that are not unique to this position, but necessary for Amazon leaders

1. Absolutely obsessed to provide a best of class customer experience to Amazon's employees and managers

2. Build, inspire and motivate the teams to raise the bar

3. Liaise with key stakeholders for procedural changes

4. Maintain relationship with key internal and external partners

5. A strong passion for hiring and developing people 6. Demonstrated ability to meet deadlines while managing multiple projects

6. Ability to work independently in a fast-paced and rapidly changing environment

7. Strong analytical skills to identify potential impact and implications of issues and takes appropriate action to avoid future recurrences

8. Exhibits excellent judgment

9. Leads with data and develops audit mechanisms to stay close to the data

10. Has relentlessly high standards

11. Thinks strategically, but stays on top of tactical execution

12. Expects and requires innovation of her/his team

13. Thinks big and has convictions

14. Results oriented

Basic Qualifications

• 12+ years of tax, finance or a related analytical field experience

• 8+ years of applying key financial performance indicators (KPIs) to analyses experience

• 8+ years of building financial and operational reports/data sets that inform business decision-making experience

• 7+ years of hiring, leading and developing teams experience

Preferred Qualifications

• 8+ years of hiring, leading and developing teams experience

• 8+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience

• 8+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience

• 8+ years of mentoring junior finance and/or business team members experience

• 5+ years of working with senior staff (e.g. c-suite) experience

• MBA, or CPA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.