Sr Manager - Business Consulting Risk - TMT - CNS - RISK

EY; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

EY is seeking a Senior Manager for TMT Risk-CNS in Bangalore to drive process controls and risk management for technology, media, and telecom clients. You will lead end-to-end BPM engagements, design governance, and implement process architectures using Signavio, ARIS, and Celonis.

This role requires deep expertise in process mining, end-to-end process improvement, and building client relationships at senior levels across onshore and offshore teams. Travel may be required.

Qualifications

• Bachelor or higher degrees as listed; multiple degrees common in finance, tech and management.
• Experience leading BPM engagements and process transformation initiatives.
• Strong knowledge of SAP environments and process control design.

Responsibilities

• Lead large BPM engagements end-to-end with delivery quality ownership.
• Design and operate BPM Centers of Excellence and governance structures.
• Deliver hands-on process architecture using Signavio, ARIS and Celonis.
• Build proposals for RFPs and deepen senior client relationships.
• Manage PMO tasks: status, risk, finances, and steering committees.

Skills

Process mining

Process discovery

BPM leadership

Team leadership

Client relationship

Education

Bachelor of Commerce

Master of Commerce

Bachelor of Business Administration

Master of Business Administration

Bachelor of Technology in Computer Science

Bachelor of Computer Applications

Master of Computer Applications

PhD in Computer Science

Bachelor of Technology in Mechanical Engineering

Bachelor of Engineering in Electrical

Master of Engineering in Electronics

Tools

SAP Signavio

ARIS

Celonis

Software AG ARIS

Job description

The opportunity: Senior Manager-TMT-Business Consulting Risk-CNS - RISK - PROCESS CONTROLS - Bangalore

TMT:

Industry convergence offers TMT (Technology, Media Entertainment, and Telecommunications) organizations the chance to evolve and transform, but it also presents challenges around competitiveness and delivering agile corporate strategies for growth. Content distributors are transforming into content producers, service providers are becoming tech companies, technology companies are the catalyst for dramatic change in every sector, and customers want the latest innovations now.

We help TMT companies create compelling employee and customer experiences, retaining skills and talent while achieving enterprise-wide operational excellence. We help them protect their data, brand and reputation. We also enable the pursuit of MA strategies that systematically create value, reduce risk and transform TMT companies into powerhouses that will lead the technology revolution of the future - building a better working world for all.

CNS - RISK - process controls:

through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services.

We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organizations ability to meet its future business strategy and objectives. The 3 key fields of play are :

Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls

Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses.

Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management.

Your key responsibilities

• Strong expertise in process mining and process discovery using tools such as SAP Signavio, ARIS, and Celonis. Hands-on experience in analyzing and improving end-to-end business processes across P2P, O2C, R2R, Inventory, and Warehousing. Working knowledge of SAP environments with the ability to assess process flows, control points, and operational dependencies. Experience in solutioning process and control transformation initiatives aligned to business consulting risk requirements. Proven ability to build and lead teams while contributing to business development and client solution design.
• Lead large BPM engagements end-to-end, owning delivery quality, commercial performance, and client satisfaction across multi-workstream programs.
• Design and operationalise BPM Centres of Excellence for clients: operating models, governance structures, modelling conventions, repository management, and adoption programs.
• Deliver hands-on process architecture and modelling work on SAP Signavio, Software AG ARIS, and Celonis, holding the technical bar for the engagement team.
• Build winning proposals for RFPs and RFIs: solution design, effort estimation, commercial construction, and orals presentations.
• Own and deepen client relationships at senior levels, converting delivery credibility into account growth and repeat business.
• Run engagement PMO disciplines: status reporting, risk and issue management, dependency tracking, financial tracking, and steering committee management.
• Lead, coach, and develop project teams of 5 to 15 practitioners across onshore and offshore locations.
• Contribute to practice development: assets, methods, training, and the mentoring of Managers and Senior Consultants.
• Travel overseas for short-term project deliveries, workshops, and client engagements as required.

Skills and attributes

To qualify for the role you must have

Qualification

• Bachelor of Commerce
• Master of Commerce
• Bachelor of Business Administration
• Master of Business Administration
• Bachelor of Technology in Computer Science
• Bachelor of Computer Applications
• Master of Computer Applications
• PhD in Computer Science
• Bachelor of Technology in Mechanical Engineering
• Bachelor of Engineering in Electrical
• Master of Engineering in Electronics

Experience

• Backend Development (3+ years)
• Frontend Development (2+ years)
• Data Engineering (4+ years)
• Project Management (6+ years)
• Business Analysis (3+ years)
• Artificial Intelligence (3+ years)
• Business Intelligence (3+ years)
• Financial Analysis (3+ years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.