Sr IT Manager (Pune)

MiniMed; Pune District; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

MiniMed is seeking a Sr. Manager DT - R&D; PLM & QMS to lead strategic IT support for Product Lifecycle Management and Quality Management System ecosystems. The role blends IT leadership with R&D and Quality objectives, shaping an independent IT landscape as MiniMed separates from Medtronic.

You will oversee PLM and QMS platforms, drive stability, continuous improvement, and strategic alignment with regulatory goals, while building and guiding a high-performing team.

Qualifications

• Experience leading IT teams for PLM and QMS ecosystems.
• Strong stakeholder management across R&D and Quality.

Responsibilities

• Lead and manage cross-functional IT analysts and system specialists for PLM and QMS.
• Own day-to-day IT operations, ticket queues, incidents, and SLAs.
• Set goals, conduct 1:1s and performance reviews.
• Foster accountability and customer service excellence.
• Identify staffing gaps and advise on team structure.
• Escalation point for complex/high-priority issues.
• Collaborate with US team on prioritization.

Tools

Teamcenter NX

PTC Windchill

Job description

At MiniMed, you can begin a lifelong career of exploration and innovation, while helping make a difference in the lives of people living with diabetes around the globe. You'll lead with purpose, breaking down barriers to innovation for a more connected, compassionate world.

ABOUT THE ROLE

MiniMed is seeking a Sr. Manager DT - R&D; PLM & QMS to serve as both a strategic technology partner and a people leader supporting our Product Lifecycle Management (PLM) and Quality Management System (QMS) ecosystems. This role sits at the intersection of IT, R&D Engineering, and Quality requiring deep functional knowledge of enterprise PLM and QMS platforms, the executive presence to influence senior-level stakeholders, and the leadership skills to build and manage a high-performing support team. BetterDayStartNow

As MiniMed continues its separation from Medtronic and establishes its independent IT landscape, this individual will be critical to ensuring our PLM and QMS systems are stable, continuously improved, and strategically aligned with product development and regulatory objectives.

Key Responsibilities

People Leadership & Team Management

• Lead and manage a cross-functional team of IT analysts and system specialists supporting PLM (e.g., Teamcenter NX, PTC Windchill) and QMS platforms across R&D and Quality functions
• Own the team's day-to-day operations, including ticket queue management, incident resolution, and service delivery performance against defined SLAs
• Set explicit priorities, development goals, and performance expectations for team members; conduct regular 1:1s and performance reviews
• Foster a team culture of accountability, continuous learning, and customer service excellence
• Identify staffing gaps and make recommendations on team structure as the organization grows
• Serve as an escalation point for complex or high-priority support issues that require senior-level judgment

U.S. Team Collaboration & Prioritization

• Work closely and collaboratively .