Sr. Information Systems Engineer, Infrastructure

Synaptics Incorporated; Bengaluru; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Synaptics Incorporated is seeking a Sr. Information Systems Engineer, Infrastructure to lead Microsoft-based infrastructure solutions. You will design, troubleshoot, and implement IT operations with a focus on AD, O365, Exchange Online, and security—while coordinating with cross-functional teams.

Expertise in VMware, AWS AD Connector, SCCM/Intune, and hybrid AWS/on-prem environments will be advantageous. Strong communication and documentation skills are essential.

Qualifications

• Bachelor's degree in Computer Science or a related field.
• 5 years of experience with Microsoft technologies and progressive growth.
• Hands-on experience with Active Directory management, O365, AD migrations, Group Policies, permissions, and security.
• Experience with Microsoft SCCM/Intune, Exchange Online, SharePoint Online, and Teams, OneDrive.
• Experience in cloud (AWS) or on-premises server virtualization (VMware).
• Hybrid AWS and On-Prem environment preferred.

Responsibilities

• Maintain day-to-day operations, patching, and troubleshooting of Windows servers and O365 environments.
• Provide Tier II support for Windows environments and cloud technologies.
• Manage O365 subscriptions, licensing, and user management.
• Develop and maintain technical documentation and deployment guides.
• Implement and manage security services, change management, and policy adherence.
• Collaborate with network engineers and security analysts for integrated solutions.
• Troubleshoot Microsoft 365/AD issues including Exchange Online.
• Monitor servers and performance bottlenecks; ensure recovery processes.

Skills

PowerShell

Active Directory

Office 365

Exchange Online

SharePoint Online

Microsoft 365

SCCM/Intune

VMware

AWS AD Connector

Hybrid AWS

Education

Bachelor's degree in CS/CE or related field

Tools

SCCM/Intune

Exchange Online

SharePoint Online

VMware vSphere

AWS AD Connector

Job description

Synaptics is driving innovation in AI at the Edge, bringing AI closer to end users and transforming how we engage with intelligent connected devices, whether at home, at work, or on the move. As a go-to partner for forward-thinking product innovators, Synaptics powers the future with its cutting-edge Synaptics Astra® AI-Native embedded compute, wireless connectivity, and multimodal sensing solutions. We’re making the digital experience smarter, faster, more intuitive, secure, and seamless. From touch, display, and biometrics to AI-driven wireless connectivity, video, vision, audio, speech, and security processing, Synaptics is the force behind the next generation of technology enhancing how we live, work, and play.

Overview

Synaptics is looking for a Sr. Information Systems Engineer, Infrastructure to join our dynamic and expanding organization. In this role, you will serve as a technical leader within the IT organization, collaborating cross-functionally and with senior leadership to enhance performance and employee efficiency. Your responsibilities will include designing, presenting, troubleshooting, and implementing Microsoft-based infrastructure solutions. This position reports to the Director, IT Operations.

Job Duties

• Responsible for the day-to-day operations, maintenance, patching, and troubleshooting of physical and virtual servers hosted in data centers, primarily through remote administration
• Support all Windows environments and provide Tier II support services to maintain, manage, upgrade, and optimize services
• Support Microsoft Suite of products to including Office 365, Windows Server, and related cloud technologies
• Provide support on Microsoft 365 best practices and features related to Active Directory
• Provide extensive research, testing, troubleshooting, and deployment background for developing and managing new solutions
• Manage O365 subscriptions, Microsoft licensing, and user management
• Troubleshoot and resolve issues related to Microsoft 365 environments, including Active Directory
• Manage and support Microsoft Outlook and application configurations/protocols for Exchange and Exchange Online
• Develop and maintain technical documentation related to configuration, troubleshoot guides, user guides, FAQs, etc.
• Implement and manage security-related services, procedures, and protocols in accordance with enterprise standards, business requirements, and best practices
• Adhere to enterprise change management guidelines and procedures
• Collaborate with other IT professionals, such as network engineers and security analysts, to ensure seamless integration with existing systems
• Performs root cause analysis troubleshooting and develop options permanent solutions
• Ensures admin access controls, logging, standards, and policies are industry standard
• Monitor and correct critical server issues and create recovery processes for failures and performance bottlenecks
• Good understanding of PowerShell to automate systems management, deployment, and implementation of functions and modules
• Strong technical understanding of server, storage, network, and infrastructure administration
• Knowledge of Azure Conditional Access Policies, App Registrations, Enterprise Applications
• Basic knowledge on PowerShell scripting/cmdlets
• Strong customer service attitude and ability to work well with others
• Ability to be flexible and work with a fast paced and dynamic organization
• Collaborative approach to work with teams across organizational and technical domains
• Proactive, self-starter, able to work independently in a fast-paced environment to complete projects on time with minimal guidance
• Well organized with strong attention to detail; proactively ensures work is accurate
• Positive attitude and work ethic; unafraid to ask questions and explore new ideas
• Resourceful and able to solve complex problems through practical use of technology and a solid understanding of infrastructure architecture
• Excellent verbal and written communication skills with the ability to work within a diverse team

Qualifications (Requirements)

• Bachelor’s degree in Computer Science or Computer Engineering or related field or equivalent
• 5 years of experience with Microsoft technologies with progressive growth
• Track record of assessing business needs, determining appropriate courses of action, and implementing solutions
• Hands on experience with Active Directory Management, O365, AD Domain Migration, Group Policies, permissions, and security
• Experience with Microsoft SCCM/Intune, Exchange Online, SharePoint Online, and Teams, OneDrive
• Experience in cloud (AWS) or on-premises server virtualization (VMware), including designing and implementing AWS AD Connector
• Experience working in a hybrid environment (AWS and On-Prem) preferred

Belief in Diversity Synaptics is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.