Sr. Executive / AM - Customer Quality (M/F/D)

Valeo; Pune City; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Valeo is seeking a Sr. Executive / AM - Customer Quality to join its Pune team. This mid-senior level role involves coordinating quality teams, managing audits, and ensuring product compliance within manufacturing processes. The position demands strong analytical skills to address customer issues and uphold quality standards, making it ideal for candidates with a background in motor vehicle parts manufacturing.

Responsibilities

• Coordinate Quality team members within the APU, manage process and product audits, and train and coach Logical Thinking.
• Initiate QRQC in the QIM database, participate in containment activities, and validate the robustness of containment actions.
• Support APU and Site Managers in analyzing issues identified in QRQC activities.
• Update quality tracking charts such as Customer Returns and Cost of Non-Quality.
• Conduct line audits to detect deviations from standards and collaborate with APU to implement corrective actions.
• Participate in resolving Customer and Non-Quality issues.
• Ensure adherence to QRQC meeting rules, including 'Stop at first disagree' and 'Stop at first no.'
• Revise control plans following issues or process changes.
• Verify compliance with the 4M matrix during product or process changes and ensure customer awareness and approval.
• Update quality documents after process changes.
• Monitor ongoing process conformance to specifications, including machine capability and annual product audits.
• Have the authority to stop manufacturing or assembly lines if standards are not met, safety or quality risks are identified, or LLC Stability audits show below 100%.
• Represent Customer interests within Valeo regarding Quality matters, including communication and escalation.

Job description

Sr. Executive / AM - Customer Quality (M/F/D)

Join to apply for the Sr. Executive / AM - Customer Quality (M/F/D) role at Valeo.

• The APU Quality Leader coordinates Quality team members within the APU, manages process and product audits, and trains and coaches Logical Thinking. This position does not supersede the authority of the Site Quality Manager.
• Initiate QRQC in the QIM database, participate in containment activities, and validate the robustness of containment actions.
• Support APU and Site Managers in analyzing issues identified in QRQC activities.
• Update quality tracking charts such as Customer Returns and Cost of Non-Quality.
• Conduct line audits to detect deviations from standards and collaborate with APU to implement corrective actions.
• Participate in resolving Customer and Non-Quality issues.
• Ensure adherence to QRQC meeting rules, including "Stop at first disagree" and "Stop at first no."
• Revise control plans following issues or process changes.
• Verify compliance with the 4M matrix during product or process changes and ensure customer awareness and approval.
• Update quality documents after process changes.
• Monitor ongoing process conformance to specifications, including machine capability and annual product audits.
• Have the authority to stop manufacturing or assembly lines if standards are not met, safety or quality risks are identified, or LLC Stability audits show below 100%.
• Represent Customer interests within Valeo regarding Quality matters, including communication and escalation.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Business Development and Sales

Industries

• Motor Vehicle Parts Manufacturing

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