We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine.Position- Sr. Engineer Demand PlanningDesignation: Demand Planner & Store In-ChargeDepartment: Service / Parts & AftermarketLocation: Project / Site- KhetriIndustry: Mining & Underground EquipmentReporting To: Service Manager / Project ManagerJob PurposeThe Demand Planner & Store In-Charge will be responsible for material demand planning, inventory management, spare-parts availability, site-store operations, and coordination with the central warehouse, suppliers, and project/service teams .The position will ensure optimum inventory levels, timely availability of critical spare parts, proper material accounting, and efficient site-store operations to support equipment uptime and service-contract commitments.Key Responsibilities1. Demand Planning & Material ForecastingPrepare monthly and quarterly spare-parts demand forecasts based on equipment population, machine hours, consumption history, maintenance schedules and upcoming service requirements.Analyse historical consumption and identify fast-moving, slow-moving and critical spare parts.Prepare material requirements for planned and preventive maintenance.Coordinate with Service Engineers and Site Managers to understand upcoming material requirements.Monitor pending orders and ensure timely replenishment of critical items.Maintain optimum stock levels while avoiding excess and obsolete inventory.2. Inventory & Store ManagementTake complete responsibility for site-store operations and inventory accuracy .Maintain proper receipt, issue, transfer and return of materials.Ensure all materials are properly identified, stored and preserved.Conduct regular physical stock verification and reconcile differences with system stock.Maintain minimum/maximum stock levels for critical parts.Monitor slow-moving, non-moving and excess inventory and initiate corrective actions.Ensure proper storage of high-value and critical components.3. ERP / Project Module & Transaction ManagementEnsure timely and accurate posting of GRN, material issues, transfers, returns and other inventory transactions in the ERP/project system.Maintain data on regular basis in SmartCareMaintain records in S365/ERP for inventory transactionMaintain proper documentation for all material movements.Coordinate with Finance/Commercial teams for material reconciliation and invoicing requirements.Monitor open material transactions and ensure timely closure.4. Service Contract SupportSupport service contracts by ensuring required spare parts and consumables are available at site.Coordinate material planning for preventive maintenance, breakdown maintenance and major overhauls/rebuilds .Track equipment running hours and maintenance schedules to anticipate future requirements.Work closely with Service Engineers to reduce equipment downtime caused by material shortages.5. Procurement & Supply Chain CoordinationRaise material requisitions based on approved demand and stock requirements.Coordinate with Central Warehouse, Procurement, Suppliers and Logistics teams for timely delivery.Follow up on backorders and delayed materials.Highlight critical shortages and supply risks to management in advance.Support emergency procurement requirements during breakdown situations.6. Commercial & Invoicing SupportProvide material consumption and issue data for customer billing and service-contract invoicing .Ensure material consumption is correctly mapped against the relevant machine/project/site.Support reconciliation of customer-provided, Normet-owned and consumable materials.Maintain records required for customer audits and commercial reviews.7. Reporting & MISPrepare and submit regular reports covering:Inventory status and stock valueCritical/shortage itemsConsumption trendPending purchase ordersSlow/non-moving inventoryMaterial ageingMonthly demand forecastMaterial availability for upcoming maintenanceStock variance and reconciliationService-contract material consumptionFleet performance related KPIsKey Performance Indicators (KPIs)Inventory accuracy: 98–100%Critical spare availabilityReduction in equipment downtime due to material shortageForecast accuracyReduction of excess and obsolete inventoryTimely GRN/material issue/return transactionsTimely completion of physical stock reconciliationReduction in emergency procurementTimely support for service-contract invoicingCompliance with company store and inventory proceduresRequired Qualification & ExperienceDiploma / Bachelor's degree in Mechanical Engineering, Materials Management, Inventory management5–10 years of experience in demand planning, spare-parts management, stores or inventory management.Experience in mining, tunnelling, construction equipment or heavy machinery will be preferred.Experience with ERP systems such as SAP / Microsoft Dynamics / S365 or similar .Good knowledge of spare-parts identification, inventory control and material planning.Required SkillsDemand forecasting and inventory planningSpare-parts managementERP and inventory transaction managementMS Excel and MIS reportingVendor and warehouse coordinationAnalytical and problem-solving skillsGood communication and coordination skillsAbility to work independently at project/site locationsStrong understanding of service and maintenance requirementsBehavioural CompetenciesOwnership and accountabilityStrong planning and follow-upAttention to detailCustomer and service orientedTeam coordinationCommercial awarenessAbility to work under pressure during equipment breakdownsStrong discipline in documentation and inventory controlScope of ResponsibilityThe position will act as the single-point coordinator for demand planning and site-store management , ensuring the right material is available at the right time and in the right quantity to support service operations, equipment uptime and project profitability.Come and share your courage to shine with us!