Sr. Developer - Integration (AEM-IS) - 2334

Medline Industries India Pvt. Ltd.; Pune District; On-site; INR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Health insurance

Life and disability

401(k) contributions

Paid time off

Job summary

Medline Industries India Pvt. Ltd. seeks an experienced Senior Developer Analyst - Integration Platforms Operations.

You will own end-to-end platform operations for SAP CPI, PI/PO, Advanced Event Mesh, WSO2 API Manager, and Azure API Management in a high-availability enterprise environment. You will troubleshoot production issues, coordinate with application and infra teams, and mentor junior engineers while driving automation and modernization efforts such as SAP PI/PO to SAP Integration Suite

Qualifications

• 8+ years of overall IT experience in enterprise integration or middleware platforms.
• 5+ years hands-on experience supporting production integration or middleware platforms in high-availability environments.
• Strong operational experience with SAP Integration Suite, SAP CPI, SAP PI/PO, or related SAP integration technologies.

Responsibilities

• Provide end-to-end operational support for SAP Integration Suite, SAP CPI, SAP PI/PO, Advanced Event Mesh, WSO2 API Manager, and Azure API Management.
• Monitor platform health, performance, SLA compliance; perform incident triage and root cause analysis.
• Contribute to migration and modernization initiatives from SAP PI/PO to SAP Integration Suite.
• Manage API gateway configurations, policies, and lifecycle support for API platforms.
• Oversee platform governance, security controls, upgrades, patching, and audit readiness.
• Mentor junior engineers and collaborate with cross-functional teams to ensure reliability.

Skills

Enterprise integration

APIs & API Management

SAP CPI / PI/PO

Platform operations

Incident & problem management

Automation & observability

Mentoring

Tools

SAP Integration Suite (CPI)

SAP PI/PO

Advanced Event Mesh (Solace)

WSO2 API Manager

Azure API Management

Job description

Job Summary

We are seeking an experienced Senior Developer Analyst - Integration Platforms Operations with 8+ years of overall IT experience and strong hands‑on expertise in enterprise integration and middleware platform operations. The candidate will support and operate business-critical platforms including SAP Integration Suite (CPI), SAP PI/PO, Advanced Event Mesh (AEM/Solace), WSO2 API Manager, and Azure API Management. The role is primarily focused on platform reliability, operational excellence, incident and problem management, platform administration, governance, observability, automation, and continuous improvement. The position requires a self‑driven engineer who can independently troubleshoot production issues, coordinate across application and infrastructure teams, mentor junior engineers, and contribute to modernization initiatives such as SAP PI/PO to SAP Integration Suite migration and platform automation.

Key Responsibilities

• Platform Operations & Support: Provide end‑to‑end operational support for SAP Integration Suite, SAP PI/PO, Advanced Event Mesh, WSO2 API Manager, and Azure API Management platforms. Monitor platform health, message processing, API traffic, error rates, latency, throughput, connectivity, and transaction flows to ensure SLA compliance. Perform incident triage, troubleshooting, root cause analysis, problem management, and preventive action tracking for production issues. Participate in major incident management, change management, release readiness, planned maintenance, and post‑deployment validation activities. Support platform availability, resiliency, capacity management, performance optimization, disaster recovery readiness, and operational risk reduction. Participate in on‑call rotation and provide support for critical production issues and planned maintenance windows.
• SAP Integration Suite & SAP PI/PO Support: Support SAP Integration Suite, SAP CPI runtime, Cloud Connector, and related connectivity components. Support and troubleshoot SAP PI/PO interfaces including IDOC, RFC, BAPI, SOAP, REST, Proxy, File, SFTP, HTTP, and OData based integrations. Analyze integration failures, message processing errors, channel issues, adapter issues, certificates, authentication, connectivity, and performance bottlenecks. Work closely with SAP application, Basis, infrastructure, cloud, and security teams during incident resolution, implementation support, and platform maintenance. Contribute to migration and modernization initiatives from SAP PI/PO to SAP Integration Suite and cloud‑based integration services.
• API Management & Event‑Driven Platform Support: Support WSO2 API Manager and Azure API Management platforms from an operations, administration, and governance perspective. Manage API gateway configurations, policies, throttling, certificates, access control, routing, identity integrations, and lifecycle support activities. Support Advanced Event Mesh administration including queues, topics, subscriptions, broker connectivity, messaging flows, and operational stability. Assist application teams with API onboarding, troubleshooting, operational readiness, and production support for API and event‑driven integrations.
• Platform Administration, Governance & Security: Manage environment configuration, user access, role management, certificates, keys, connectivity, tenant settings, and platform‑level security controls. Support upgrades, patching, vulnerability remediation, lifecycle management, compliance needs, and audit requirements for integration platforms. Develop and maintain SOPs, runbooks, operational playbooks, knowledge articles, escalation models, and support documentation. Ensure integrations and platform changes meet operational readiness, resiliency, security, monitoring, and supportability requirements before go‑live.
• Observability, Automation & Continuous Improvement: Configure and support monitoring, logging, alerting, and dashboards across SAP monitoring tools, Splunk, Datadog, Elastic, Grafana, Azure Monitor, and related platforms. Use log analysis and operational data to identify recurring issues, service degradation, capacity trends, risk areas, and improvement opportunities. Drive automation to reduce manual effort in monitoring, validation, reporting, remediation, and repetitive support activities. Apply AI‑assisted operations concepts where applicable for log analysis, anomaly detection, alert correlation, predictive insights, and incident reduction.
• Collaboration, Mentoring & Communication: Collaborate with application teams, architecture, Basis, CloudOps, ServerOps, security, vendors, and other stakeholders to support platform operations. Provide technical guidance and mentoring to junior engineers and contribute to knowledge sharing across the operations team. Communicate issues, risks, status, RCA findings, and improvement actions clearly to technical and non‑technical stakeholders. Demonstrate ownership, accountability, service mindset, and ability to work effectively in complex and high‑pressure production environments.

Required Qualifications

• 8+ years of overall IT experience, preferably in enterprise integration, middleware, API management, or platform operations.
• 5+ years of hands‑on experience supporting production integration or middleware platforms in a high‑availability enterprise environment.
• Strong operational experience with SAP Integration Suite, SAP CPI, SAP PI/PO, or related SAP integration technologies.
• Experience with incident, problem, change, release, platform maintenance, performance tuning, and operational governance processes.
• Strong analytical, troubleshooting, communication, documentation, and stakeholder coordination skills.

Preferred Qualifications

• SAP Integration Suite, SAP PI/PO, or SAP Cloud Platform Integration certification.
• Solace / Advanced Event Mesh, Azure, WSO2, or API Management related certifications.
• Experience supporting migration from SAP PI/PO to SAP Integration Suite.
• Experience with disaster recovery exercises, platform resiliency testing, and high‑availability operations.
• Working exposure to DevOps, SRE, ITIL, Agile, JIRA, Confluence, infrastructure‑as‑code, and automation frameworks.

Benefits

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Company Culture & Diversity

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

If you’re a self‑starter, eager to grow your career within a high‑performing environment, this is the place for you.

About Medline

Medline is the largest provider of medical‑surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes.

Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories.

To learn more about how Medline makes healthcare run better, visit www.medline.com.