Sr CPQ Business Analyst

Tata Consultancy Services; Pune District; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Tata Consultancy Services in Pune is seeking a senior Oracle CPQ Cloud functional consultant with 10+ years of IT/business consulting experience and hands-on CPQ project involvement. You will translate business needs into CPQ requirements and lead workshops with stakeholders across sales, product, IT, and offshore teams.

Responsibilities include documenting functional specs, facilitating fit-gap analyses, supporting SIT/UAT testing, and guiding configuration and integration discussions with

Qualifications

• 10+ years of IT/business consulting experience including Oracle CPQ Cloud
• 2+ successful Oracle CPQ Cloud implementations or transformations
• Strong functional understanding of CPQ capabilities across configuration, pricing, discounts, quoting, approvals, and document generation
• Lead requirements workshops and discovery sessions with business stakeholders
• Document business requirements, functional specs, user stories, and traceability matrices aligned to CPQ

Responsibilities

• Lead requirements workshops and discovery sessions to gather CPQ requirements
• Translate business needs into clear CPQ requirements and functional design
• Document business requirements, functional specifications, user stories, and test scenarios
• Coordinate with Salesforce, Oracle Sales Cloud, Oracle Fusion, ERP and offshore delivery teams
• Support SIT, UAT, and regression testing with traceability to requirements

Skills

Oracle CPQ Cloud

Requirements workshops

Stakeholder management

Business process analysis

Documentation writing

Sales operations

Test planning

Offshore coordination

Configuration guidance

Tools

Salesforce

Oracle Sales Cloud

Oracle Fusion

ERP systems

Job description

• Minimum 10+ years of IT/business consulting experience, including 2 or more successful Oracle CPQ Cloud (BigMachines) implementation or transformation projects.
• Strong functional understanding of Oracle CPQ Cloud capabilities across product configuration, pricing, discounting, quoting, approvals, document generation, renewals, amendments, and order handoff processes.
• Act as the functional liaison between business stakeholders, sales operations, product/pricing teams, IT teams, and offshore delivery teams to translate business needs into clear CPQ requirements.
• Lead requirements workshops, discovery sessions, fit-gap analysis, process walkthroughs, and conference room pilots for Oracle CPQ and Quote-to-Cash transformation initiatives.
• Document business requirements, functional specifications, user stories, process flows, acceptance criteria, and traceability matrices aligned to Oracle CPQ capabilities.
• Analyze current-state and future-state Quote-to-Cash processes, including lead-to-quote, quote-to-order, pricing governance, approval workflows, asset-based ordering, renewals, amendments, and contract-related flows.
• Provide functional guidance on CPQ product model design, configuration rules, pricing rules, quote layouts, approval processes, document outputs, and user experience from a business process perspective.
• Work closely with technical leads and developers to ensure CPQ configurations and customizations align with approved business requirements and functional design.
• Support integration discussions with Salesforce, Oracle Sales Cloud, Oracle Fusion, ERP, CRM, and other downstream systems by defining business data flows, functional touchpoints, and validation rules.
• Facilitate business review and sign-off for functional design documents, solution walkthroughs, test scenarios, and key CPQ deliverables.
• Good knowledge on amendment, renewal, perpetual to term conversion process
• Prepare and support SIT, UAT, regression testing, and business validation by defining test scenarios, reviewing test scripts, supporting defect triage, and ensuring traceability to requirements.
• Support user training, super-user enablement, SOP documentation, adoption readiness, and post-go-live functional support.
• Analyze change requests, assess functional impact, support prioritization, and provide inputs for effort estimation and release planning.
• Coordinate with onshore/offshore teams, manage assigned deliverables, and ensure timely closure of functional clarifications, open items, and business decisions.
• Prepare and deliver business-facing demonstrations, presentations, process walkthroughs, and solution validation sessions for client stakeholders and leadership.
• Must have strong communication, analytical, facilitation, and stakeholder management skills, with the ability to work effectively with business and technical teams.
• Should be open to learning other CPQ platforms and applying Quote-to-Cash domain expertise across different CPQ implementations as needed.
• Must be self-motivated, structured, and capable of independently owning functional deliverables across the project lifecycle.

Desired Skills

• Functional experience in Oracle CPQ Cloud implementations across configuration, pricing, quoting, approvals, document generation, renewals, amendments, and asset-based ordering.
• Strong understanding of Quote-to-Cash, Lead-to-Quote, Quote-to-Order, pricing governance, discounting, commercial approvals, and sales operations processes.
• Experience preparing functional specification documents, business process flows, user stories, UAT test cases, traceability matrices, training materials, and SOP documents.
• Experience working with Salesforce, Oracle Sales Cloud, Oracle Fusion, Oracle E-Business Suite, Microsoft Dynamics, or similar CRM/ERP ecosystems from a functional integration perspective.
• Exposure to Agile delivery, backlog grooming, sprint planning, defect triage, business validation, and release readiness activities.
• Oracle CPQ Cloud certification or relevant business analyst / functional consulting certification is preferred.