Sr. Consultant - SAP CRM-Technical Job

YASH Technologies, Inc.; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

YASH Technologies, Inc. is seeking a SAP CRM Technical Consultant (AMS Project) in Bengaluru. The role focuses on both technical backend and UI/UX aspects of SAP CRM 7.0 EHP 2.0, including Activity Management, Marketing, Service, and ERMS.

Bachelor’s degree in IT/CS plus 6–7 years of SAP CRM experience are required. You will lead implementations, customize solutions, and develop UI components using SAPUI5 and Fiori, while collaborating with cross-functional teams to deliver robust CRM

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 6-7 years of experience as an SAP CRM Technical Consultant with focus on technical and UI aspects.
• In-depth knowledge of SAP CRM 7.0 EHP 2.0 including Activity Management, Marketing, Service, and ERMS.
• Strong UI/UX design and development skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead the technical implementation and support of SAP CRM 7.0 EHP 2.0 modules within the AMS framework.
• Develop and customize SAP CRM solutions to meet ongoing business requirements.
• Provide continuous technical support and maintenance for SAP CRM projects, including troubleshooting and resolving issues.
• Design and implement user-friendly interfaces for SAP CRM applications.
• Ensure UI design aligns with UX best practices and business requirements.
• Develop custom UI components and enhancements using SAP UI technologies (SAPUI5, Fiori).
• Design and implement technical and UI solutions for Activity Management.
• Configure and manage the marketing campaigns within SAP CRM.
• Implement and support SAP CRM Service module; manage service configurations.
• Configure and manage ERMS components and automate email responses.

Skills

SAP CRM

UI/UX design

Technical consulting

Communication skills

Team work

Education

Bachelor's degree in IT/CS

Tools

SAPUI5

Fiori

SAP ECC

SAP S/4HANA

Job description

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YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

At YASH, we’re a cluster of the brightest stars working with cutting‑edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

We are looking forward to hireSAP CRM-Technical Professionals in the following areas :

Job Title: SAP CRM Technical Consultant - AMS Project (Technical & UI Specialist)

Bachelor's degree in Information Technology, Computer Science, or a related field.

• Minimum of6 - 7 years of experienceas anSAP CRM Technical Consultantwith a focus on both technical and UI aspects.
• In-depth technical knowledge of SAP CRM 7.0 EHP 2.0, including Activity Management, Marketing, Service, and ERMS.
• Strong UI/UX design and development skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Skills:

• SAP certification in CRM.
• Experience with SAP UI technologies (e.g., SAPUI5, Fiori).
• Experience with other SAP modules (e.g., SAP ECC, SAP S/4HANA).
• SAP CRM Implementation and Support:
  • Lead the technical implementation and support of SAP CRM 7.0 EHP 2.0 modules within the AMS framework.
  • Develop and customize SAP CRM solutions to meet ongoing business requirements.
  • Provide continuous technical support and maintenance for SAP CRM projects, including troubleshooting and resolving technical issues.
• UI Design and Development:
  • Design and implement user‑friendly interfaces for SAP CRM applications.
  • Ensure the UI design aligns with user experience (UX) best practices and business requirements.
  • Develop custom UI components and enhancements using SAP UI technologies (e.g., SAPUI5, Fiori).
• Activity Management:
  • Design and implement technical and UI solutions for activity management processes within SAP CRM.
  • Ensure efficient tracking and management of customer interactions and activities through technical enhancements and intuitive UI designs.
  • Develop and maintain technical and UI reports and dashboards for activity management.
• Marketing:
  • Configure and manage the technical and UI aspects of marketing campaigns within SAP CRM.
  • Develop technical and UI solutions to analyze marketing data and optimize campaign performance.
  • Collaborate with marketing teams to align CRM technical and UI strategies with business goals.
• Service:
  • Implement and support the technical and UI aspects of the SAP CRM Service module.
  • Manage technical and UI configurations for service requests, service contracts, and service orders.
  • Ensure timely resolution of technical and UI-related issues in customer service and enhance service delivery.
• ERMS (Email Response Management System):
  • Configure and manage the technical and UI components of ERMS within SAP CRM.
  • Automate email response processes through technical solutions and intuitive UI designs to improve customer communication.
  • Monitor and analyze technical and UI metrics related to email response efficiency.

At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment.We leverage career‑oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

Our Hyperlearning workplace is grounded upon four principles

• Flexible work arrangements, Free spirit, and emotional positivity
• Agile self-determination, trust, transparency, and open collaboration
• All Support needed for the realization of business goals,
• Stable employment with a great atmosphere and ethical corporate culture