Sr. Consultant : Sales Operations

TransUnion; Mumbai City; Hybrid; INR 1,200,000 - 2,400,000; Full time

Job summary

TransUnion is seeking a Sr Consultant, Sales Operations to optimize Salesforce, govern pipeline data, and deliver insights that boost revenue. This hybrid role combines virtual work with in-person days at a TU office.

You will partner with Sales, Finance, Product, Marketing and Leadership to ensure data quality, reporting, forecasts, and KPI dashboards across the sales organization.

Qualifications

• Experience with Salesforce CRM data governance and data quality

Responsibilities

• Maintain data quality, integrity, and governance within Salesforce CRM.
• Manage accounts, contacts, opportunities, leads, and sales pipeline data.
• Create and maintain dashboards, reports, workflows, and sales analytics.
• Monitor opportunity progression and ensure compliance with sales processes.
• Partner with global Salesforce teams for enhancements, issue resolution, and user adoption.
• Generate daily, weekly, and monthly sales reports and KPI dashboards.
• Analyze pipeline, bookings, revenue, conversion rates, and sales productivity metrics.
• Provide actionable insights to sales leadership for decision-making.
• Support forecasting, budgeting, and business planning exercises.

Skills

SFDC administration

Sales analytics

Cross-functional collaboration

Tools

Salesforce

Dashboards

Job description

TransUnion's Job Applicant Privacy Notice

Team Overview

The Sales Operations professional will support the sales organization by optimizing sales processes, maintaining Salesforce.com (SFDC), driving pipeline governance, administering incentive data, generating business insights, and enabling efficient sales execution. The role acts as a bridge between Sales, Finance, Product, Marketing, and Leadership teams to improve productivity and revenue performance.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

Key Responsibilities

Salesforce.com (SFDC) Administration & Management

• Maintain data quality, integrity, and governance within Salesforce CRM.
• Manage accounts, contacts, opportunities, leads, and sales pipeline data.
• Create and maintain dashboards, reports, workflows, and sales analytics.
• Monitor opportunity progression and ensure compliance with sales processes.
• Partner with global Salesforce teams for enhancements, issue resolution, and user adoption.

Required Knowledge And Experiences

Sales Performance & Analytics

• Generate daily, weekly, and monthly sales reports and KPI dashboards.
• Analyze pipeline, bookings, revenue, conversion rates, and sales productivity metrics.
• Provide actionable insights to sales leadership for decision-making.
• Support forecasting, budgeting, and business planning exercises.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good , which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver's seat of their professional development - while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Consultant, Sales Operations