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BC Management Services in Noida, India, is seeking a Manager Operations to lead end-to-end financial accounting within a global shared services setup. The role requires 8–10 years of P2P, O2C and R2R experience, SAP expertise, and strong leadership to drive improvement and robust controls.
It is a 1-year fixed-term contract with onsite work and no hybrid option. The successful candidate will challenge senior stakeholders, ensure accurate financial results, and deliver timely reporting while
Pay Band: 7
Country/Location: Noida, India
Department: GSS English & Exams (IELTS Operations)
Contract Type: Fixed term contract
Contract Duration: 1 year
Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts. The position offers two days off per week, which may not always fall on weekends. Flexibility and adaptability to a continuous shift-based environment are essential. There is no hybrid work arrangement for this position and it requires working onsite five days a week.
The post holder will be responsible for overseeing end-to-end financial accounting activities within English & Exams, ensuring accuracy, timeliness, and compliance with accounting standards and corporate policies.
The position also provides strategic financial oversight, drives continuous improvement, and ensures robust financial controls across Global English & Exams operations. The post holder must be comfortable challenging senior stakeholders to ensure consistent, accurate, and robust financial results while complying with financial accounting processes, accounting standards, and corporate policies.
We are seeking an experienced Manager Operations to lead the delivery of high-quality financial accounting services within a complex shared services environment. In this role, you will oversee end-to-end service delivery, ensuring compliance with accounting standards, contractual obligations, and service level agreements while driving operational excellence across finance processes. You will play a key role in identifying risks, implementing mitigation plans, managing business continuity requirements, and championing continuous improvement through standardisation, automation, and process optimisation. The successful candidate will provide expert guidance on complex accounting matters, ensure robust financial controls, and deliver insightful reporting that supports informed decision-making.
As a trusted business partner, you will build and maintain strong relationships with stakeholders, proactively communicating process updates, risks, and performance outcomes while ensuring stakeholder expectations are met or exceeded. You will analyse critical financial and operational data, prepare management reports and dashboards, and provide valuable insights that support strategic objectives. In addition, you will oversee governance and compliance activities, ensuring adherence to legal, contractual, and organisational requirements, while promoting a strong culture of information security and operational resilience.
This is a leadership role requiring a passion for developing people and fostering a high-performance culture. You will be responsible for team performance, employee engagement, and capability development, creating an environment that encourages continuous learning, accountability, and excellence. You will drive quality improvement initiatives, embed industry best practices, and ensure the team consistently delivers accurate, timely, and customer-focused financial services. The ideal candidate will be a confident leader who is comfortable influencing senior stakeholders, driving change, and delivering sustainable business outcomes in a dynamic global environment.
Right to Work: Locally recruited
Applications are welcomed from candidates currently in this location with a natural right to work.
Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.
Overseas Citizen of India (OCI) card holders will need have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC). BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI. Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit.
Note: For requisite special permission to take up employment in any foreign Diplomatic Missions in India, OCI Cardholder must visit https://ociservices.gov.in