Sr. Business Analyst – P & C

Chubb European Group Ltd.; Telangana; On-site; INR 700,000 - 1,000,000; Full time

Job summary

Chubb Ltd. in India is seeking a dedicated Business Analyst – P&C to support the Transformation & Delivery Office in the Commercial Insurance division.

You will elicit and document business requirements, draft user stories, and collaborate with Underwriting, Operations, and IT partners to translate needs into actionable IT delivery tasks. The role offers growth in a large-scale insurance environment and exposure to Agile practices.

Qualifications

• Experience in business analysis within a large IT or insurance environment.
• Proficient documentation, flowcharts, and UML where needed.
• Experience with Agile ceremonies and backlog management.
• Experience in UAT/QA testing and sign-off processes.

Responsibilities

• Elicit and document business requirements under guidance of senior BAs.
• Draft user stories for projects and manage acceptance criteria.
• Collaborate with Commercial Insurance stakeholders to clarify needs.
• Maintain requirements artifacts in Jira/Confluence.
• Support UAT/QA testing and assist in sign-off.
• Participate in Agile ceremonies and assist Product Owners.

Skills

User stories

Agile

Stakeholder management

Requirements gathering

Tools

Jira

Confluence

Job description

About Chubb

Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com.

About Chubb India

At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow

Position Details

Job Title: Business Analyst – P& C

Function/Department: Technology

Employment Type: Full-time

Location: Hyderabad/Bangalore

Key Objective

As a Business Analyst within the Transformation & Delivery Office (TDO) of Chubb’s Commercial Insurance (CI) division, you will support the delivery of strategic initiatives by assisting in the elicitation and documentation of business requirements. Working under the guidance of senior Business Analysts and the Delivery Lead, you will help translate stakeholder needs into actionable requirements for IT delivery. This role is an excellent opportunity to build foundational business analysis skills within a complex, large-account commercial insurance environment.

Major Duties and Responsibilities

• Assist in the elicitation and documentation of business requirements, including drafting user stories for assigned projects under the direction of senior BAs.
• Support collaboration with stakeholders across Commercial Insurance, including Underwriting, Operations, TDO, Technology, and other business functions to gather and clarify requirements.
• Help maintain and organize requirements artifacts such as user stories, process flows, and meeting notes in appropriate tools and repositories.
• Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives, PI planning) and assist Product Owners in managing Epics, Features, and User Stories.
• Develop an understanding of CI business processes, operations, and strategies through active participation in projects and mentorship from senior team members.
• Support the creation of business models, process diagrams, and other visual tools to communicate requirements to stakeholders and IT teams.
• Build foundational relationships with business and IT partners, contributing to a collaborative team environment.
• Assist in the preparation and execution of UAT and QA test cases and acceptance criteria derived from documented user stories; log and track defects in Jira, elevate blockers to the senior BA and Delivery Lead, and contribute to business sign-off documentation to confirm that delivered changes meet underwriting and regulatory standards.
• Utilize AI-powered tools to accelerate the drafting of user stories, requirements documentation, test cases, and meeting summaries; develop proficiency in applying AI responsibly as a productivity aid under the guidance of senior team members.