Sr Associate SAP Analyst

Amgen Technology; Hyderabad; Vor Ort; INR 1.000.000 - 1.600.000; Vollzeit

Zusammenfassung

AMGEN in Hyderabad is seeking an experienced SAP ATTP/Serialization analyst to support, monitor, and enhance serialization processes across manufacturing and distribution, ensuring regulatory compliance.

The role requires deep expertise in SAP ATTP, TraceLink integration, and EPCIS, with 8+ years in SAP environments and 3+ years in serialization. Collaboration with cross-functional teams and participation in validation activities are essential.

Qualifikationen

• 8+ years of SAP experience with 3+ years in ATTP/Serialization.
• Hands-on experience with TraceLink integration.
• Strong understanding of EPCIS and serial number lifecycle management.
• Experience in regulated pharma environments.
• Knowledge of global serialization compliance requirements (DSCSA, EU FMD).

Aufgaben

• Provide Level 2/3 support for SAP serialization (ATTP) integrated with TraceLink incidents and requests.
• Monitor and troubleshoot SAP interfaces (IDocs, RFCs, web services, batch jobs).
• Support TraceLink serialization platform and SAP-TraceLink interface.
• Validate data consistency between SAP and TraceLink systems.
• Participate in SIT, UAT, and regression testing; assist production deployments.

Kenntnisse

SAP ATTP

TraceLink

EPCIS

Serialization compliance

Pharma industry

Ausbildung

Bachelor's degree in CS or STEM

Diploma in CS or STEM

Tools

TraceLink

EPCIS

S/4HANA/SD/WM/EWM

Jobbeschreibung

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the worlds toughest diseases, and make peoples lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond whats known today.

ABOUT THE ROLE

Role Description:

The SAP Serialization Support Analyst is responsible for supporting, monitoring, and enhancing SAP serialization processes across manufacturing, distribution, and order-to-cash flows. This role ensures compliance with global regulatory requirements (DSCSA, EU FMD, etc.) and supports business continuity across plants and distribution networks.

The analyst serves as a functional and technical SME for SAP Serialization and TraceLink integration, ensuring stable system performance, regulatory compliance, and seamless data exchange between SAP and external serialization platforms.

Roles Responsibilities:

• Provide Level 2/Level 3 support for SAP serialization (ATTP) integrated with TraceLink system incidents and service requests.
• Support SAP modules including:

• SAP ATTP (Advanced Track Trace for Pharmaceuticals)
• SAP ECC / S/4HANA (SD, MM, LE, OTC integration)
• SAP ICH (Information Collaboration Hub), where applicable

• Monitor and troubleshoot:
  • IDocs
  • RFC connections
  • Web services
  • Background jobs
  • Batch processing failures
• Provide operational support for TraceLink serialization platform.
• Troubleshoot SAPTraceLink interface failures.
• Monitor outbound and inbound message flows between SAP and TraceLink.
• Support serial number provisioning, EPCIS message handling, and compliance reporting.
• Coordinate issue resolution involving third-party CMOs and external trade partners connected via TraceLink.

• Validate data consistency between SAP and TraceLink systems.
  • Support regulatory reporting submissions via SAP and/or TraceLink.
  • Support change control, transport documentation, and system validation activities.

• Participate in SIT, UAT, and regression testing cycles.
• Assist in production deployments and post-go-live stabilization.

Basic Qualifications and Experience:

• Bachelors degree in computer science or STEM majors and 3 to 6 years of SAP Advanced Track and Trace for Pharmaceuticals (ATTP) and SD/PTS/WM/EWM OR
• Diploma in computer science or STEM majors and 5 to 8 years of IT or years of SAP Advanced Track and Trace for Pharmaceuticals (ATTP) and SD/PTS/WM/EWM/SRM

Functional Skills:

Must-Have Skills:

• 8+ years of SAP experience, with 3+ years in SAP ATTP/Serialization.
• Hands-on experience with TraceLink integration and support.
• Strong understanding of EPCIS, serial number lifecycle management, aggregation, and commissioning/decommissioning processes.
• Experience supporting regulated pharmaceutical environments.
• Knowledge of global serialization compliance requirements (DSCSA, EU FMD, etc.).

Good-to-Have Skills:

• Good understanding of SAP SD and logistics process.
• Familiarity with Agile methodologies for software delivery and process improvement.

Professional Certifications:

• SAP Certified Application Associate in SAP S/4 Hana Sales and Distribution
• Agile Certified Practitioner

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Ability to work effectively with cross-functional teams and stakeholders.
• Detail-oriented with a focus on accuracy and compliance.

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.