Sr Associate IS Business Analyst

Mployee.me

Hyderabad

Sur place

INR 800 000 - 1 100 000

Plein temps

Il y a 4 jours

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Résumé du poste

Amgen is seeking a Senior Associate Business Analyst to partner with Operations, Product Managers, Data Scientists, and Engineers to identify and deliver Generative AI solutions. You will drive requirements discovery, process analysis, value realization, and product delivery for AI-powered capabilities across Operations functions.

Responsibilities include capturing voice of the customer, mapping current and future processes, defining scope and metrics, and collaborating with AI engineers to

Qualifications

Must have 5–8 years of experience in business analysis or related roles.
Experience driving requirements elicitation, user story creation, and process mapping.
Strong stakeholder management and workshop facilitation skills.
Proficiency with agile product delivery, Scrum and SAFe methodologies.
Familiarity with ITSM, GXP validation, governance, and data analytics.

Responsabilités

Partner with product managers, system architects, engineering, UX, AI engineers, data scientists and stakeholders to align analysis with strategy.
Capture customer voice through interviews, workshops, and stakeholder engagement.
Analyze current and future state processes, maps, and workflows to identify optimization opportunities.
Identify high-value Generative AI and automation use cases to improve processes.
Define scope, value, metrics, and realization plans for AI-enabled solutions.
Translate needs into functional and non-functional requirements including governance and security.
Document prompt workflows, data dependencies, and AI evaluation expectations with the team.
Break Epics into Features and User Stories with Acceptance Criteria and Definition of Done.
Prioritize release scope with PM and engineering; refine backlogs and ensure delivery readiness.
Coordinate with UX to align process maps with user interactions and designs.
Validate outputs against business expectations and success metrics.
Deliver product demonstrations and stakeholder reviews to communicate value and outcomes.
Maintain comprehensive documentation of requirements, processes, and changes.

Connaissances

Business Analysis

Requirements elicitation

User story development

Process modelling

Gap analysis

ITSM

GXP Validation

Stakeholder management

Workshop facilitation

Agile Product Delivery

Scrum

SAFe

Backlog management

Release planning

Product lifecycle understanding

Analytics

Data analysis

KPI development

Business metrics

Reporting

Communication

Executive communication

Presentation skills

Documentation

Formation

Master's degree

Bachelor's degree

Doctorate degree

Description du poste

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year.

As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Associate Bus Sys Analyst

What You Will Do

Let’s do this. Let’s change the world. We are seeking a Senior Associate Business Analyst to partner with Operations stakeholders, Product Managers, Data Scientists, and Engineers to identify, define, and deliver Generative AI solutions that improve operational efficiency, decision-making, and user experiences. This role will drive requirements discovery, business process analysis, value realization, and product delivery for AI-powered capabilities across Operations functions.

Roles & Responsibilities

Partner with Product Managers, System Architects, Engineering, UX, AI engineers, data scientists, customers, and business stakeholders to align business analysis activities with product strategy and engineering delivery.
Capture the voice of the customer through interviews, workshops, process assessments, and ongoing stakeholder engagement.
Analyse current-state and future-state business processes, workflows, journey maps, and operational challenges to identify optimization opportunities.
Identify and evaluate high-value Generative AI and automation use cases that improve business processes, operational workflows, and product capabilities.
Define scope, business value, measurable outcomes, success metrics, and value realization plans for AI-enabled solutions.
Translate business needs into functional and non-functional requirements, including accuracy, explainability, usability, latency, governance, security, and operational considerations.
Collaborate with AI engineers and data scientists to document prompt workflows, retrieval requirements, user interaction patterns, data dependencies, and AI evaluation expectations.
Break down Epics into Features and sprint-ready User Stories with clear requirements, Acceptance Criteria, Definition of Done, and business value alignment.
Partner with Product Management and Engineering to prioritize release scope, refine Product and Release Backlogs, and ensure requirements are delivery ready.
Work with UX teams to align process maps, user scenarios, requirements, and interaction patterns with user experience designs.
Validate AI-generated outputs and delivered functionality against business expectations, requirements, and success metrics.
Deliver product demonstrations, business reviews, and stakeholder presentations that communicate product value, adoption, outcomes, and improvement opportunities.
Maintain documentation for requirements, business processes, configurations, product decisions, changes, and operational impacts.