Sr. Associate-DAM Administrator

Amgen Inc. (IR); Hyderabad; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Amgen Inc. (IR) seeks a Senior Associate, DAM Admin to govern digital assets and metadata across Amgen’s global platform. You will validate, tag, and maintain KM and AL&B elements, ensuring data accuracy across brands and CRM integrations.

Role requires 3–5 years in DAM or metadata operations, with strong knowledge of Veeva Vault and Salesforce. You will support asset retrieval, governance, and cross-functional collaboration in a fast-paced, global setting.

Qualifications

• Bachelor’s degree in information management, Library Science, Digital Media, or related field.
• 3–5 years of experience in Digital Asset Management, metadata operations, or library sciences.
• Strong working knowledge of Veeva Vault, CRM systems (e.g., Salesforce), and DAM platforms (AGP or equivalent).
• Demonstrated attention to detail, data accuracy, and content governance.
• Experience managing multiple priorities in a global or matrixed organization.

Responsibilities

• Create, validate, and maintain Key Messages, AL&B elements, and metadata across platforms.
• Tag assets with KM, AL&B, and metadata attributes; ensure taxonomy governance and tagging accuracy.
• Support reporting for Brand and Content Production teams to leverage assets efficiently.
• Retrieve native source files and high-res imagery from Amgen systems; coordinate asset recovery or archival.
• Collaborate with Brand, Content Production, agencies and stakeholders to align asset workflows and data integrity.

Skills

DAM governance

Metadata operations

Veeva Vault

Salesforce

Attention to detail

Education

Bachelors in information management or related field

Library Science

Digital Media

Tools

Veeva Vault

Salesforce CRM

AGP / DAM platforms

Job description

Career Category Marketing Job Description Key Responsibilities:

1. The Senior Associate, DAM Admin. is responsible for the creation, validation, tagging, and governance of digital assets and associated metadata within Amgen’s Global Digital Asset Management (DAM) platform (AGP). This role ensures the integrity, accuracy, and synchronization of key marketing data—including Key Messages (KM), Adoption Ladder & Barrier (AL&B) frameworks, and other content attributes across systems. The role also supports content retrieval, image sourcing, and system coordination to enable compliant, efficient reuse of assets globally.
2. Create, validate, and maintain Key Messages, Adoption Ladder & Barrier (AL&B) elements, and related metadata within platforms. Ensure completeness and accuracy of information across brands, countries, and CRM integrations. Update external identifiers and manage metadata consistency across systems.
3. Tag digital assets (e.g., multichannel slides, email templates, fragments) with appropriate Key Messages, AL&B, and other metadata attributes. Maintain governance standards for metadata taxonomy, tagging accuracy, and DAM policies. Support reporting needs for Brand and Content Production teams to identify and leverage existing assets efficiently.
4. Locate and retrieve native source files and high-resolution imagery from Amgen systems like Veeva, or legacy vaults upon request. Coordinate with Regulatory team to recover or archive expired or missing assets within defined SLAs. Ensure version control, documentation, and secure transfer of approved materials.
5. Partner with Brand, Content Production, external agencies and other stakeholders to align on asset workflows, metadata requirements, and data integrity. Raise and track ISM tickets for new asset creation or synchronization issues. Troubleshoot system or data errors in collaboration with regional DevOps and CRM teams.

Qualifications & Skills:

Required: Bachelor’s degree in information management, Library Science, Digital Media, or related field. 3–5 years of experience in Digital Asset Management, metadata operations, or library sciences. Strong working knowledge of Veeva Vault, CRM systems (e.g., Salesforce), and DAM platforms (AGP or equivalent). Demonstrated attention to detail, data accuracy, and content governance. Experience managing multiple priorities in a global or matrixed organization.

Preferred: Familiarity with pharmaceutical marketing materials, regulatory processes, and compliance standards. Working experience with metadata taxonomies and content tagging frameworks. Strong communication skills and ability to collaborate cross-functionally with technical and business teams.

Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen