Sr. Analyst - Process Analytics - Consumer and Marketing 4A

Genpact Ltd.; Bengaluru; Hybrid; INR 1,200,000 - 2,200,000; Full time

Job summary

Genpact is hiring for a data analytics role in Bengaluru to analyze customer data, build predictive models, and create dashboards for actionable insights. You will collaborate with cross-functional teams to drive decisions and monitor model performance.

The role emphasizes industry trend awareness, advanced analytics techniques, and a commitment to delivering measurable outcomes in a fast-moving AI-enabled environment.

Qualifications

• Bachelor's or Master's in a quantitative field; data analytics focus preferred.
• Experience with data analytics projects and tools is expected.
• Strong analytical and storytelling skills to translate data into insights.

Responsibilities

• Analyze customer data to uncover trends and insights; develop predictive models.
• Create reports and dashboards to communicate findings.
• Collaborate with cross-functional teams to drive data-driven decisions.
• Monitor and optimize performance of analytics models.
• Stay current on industry trends and best practices in customer analytics.

Skills

Agile Methodology

Collaboration Tools

Databricks SQL

Data Integration

Data Modeling

Demand Forecasting

Design Thinking

ETL Pipelines

Microsoft Excel

Python

Statistics

Microsoft Azure Databricks

Education

Bachelor's degree in Business Analytics

Bachelor's degree in Computer Science

Bachelor's degree in Statistics

Master's degree in Data Science

Tools

Databricks SQL

Microsoft Azure Databricks

Microsoft Excel

Job description

**Ready to turn bold ideas into real-world impact?** At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.**Job Description**Responsibilities: Analyze customer data to uncover trends and insights; Develop predictive models to forecast customer behavior; Create reports and dashboards to communicate findings; Collaborate with cross-functional teams to drive data-driven decision making; Monitor and optimize performance of customer analytics models; Stay current on industry trends and best practices in customer analytics.**Qualifications**Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science**Certifications**Advanced Google Analytics - GoogleGoogle, Certified Business Analysis Professional (CBAP) - UpgradUpgrad, Certified Marketing Executive (CME) - Software University (SoftUni)Software University (SoftUni), Google Analytics Certificate - GoogleGoogle, Lean Specialist Certification - Advanced Innovation Group Pro Excellence (AIGPE)Advanced Innovation Group Pro Excellence (AIGPE)**Required Skills**Agile Methodology, Collaboration Tools, Databricks SQL, Data Integration, Data Modeling, Demand Forecasting, Design Thinking, ETL Pipelines, Executive Presence, Extract Transform Load (ETL), Microsoft Azure Databricks, Microsoft Excel, Python (Programming Language), Statistics**Language**English (Required)**Language Proficiency -**Intermediate - B1**Additional Job Location -****Job Type**Regular**Master Skill List -**Process Analytics - Consumer and Marketing**Remote Type -**Hybrid**Work Shift -**Day Job (India)**Why join Genpact?** • **Lead AI-powered transformation** – Drive innovation and solve real-world business challenges that matter • **Make an impact** – Help global enterprises solve business challenges that matter • **Accelerate your career** – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead • **Work with the best** – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day • **Thrive in a values-driven culture** – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.